SR-22 Driver 1 Posted December 26, 2019 Share Posted December 26, 2019 New purchaser - did install per all the install instructions (No AV etc). Updated to 1.0.0.4. I am posting again because I saw others were having the issue and I think the hope was the latest patch would fix it. If I click on the Link tab in the EFB, it results in a repeatable CTD every time. It is defaulting to Skyvector before the screen goes blank and CTD. I would agree with another user, on different thread, that disabling that part of the EFB until it is stable would be helpful - one misplaced click and boom... Great plane BTW. Tx! Rick PS Some error log info - can provide more if u want it: Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: ucrtbase.dll, version: 10.0.18362.387, time stamp: 0x4361b720 Exception code: 0xc0000409 Fault offset: 0x000000000006c4c8 Faulting process id: 0x2160 Faulting application start time: 0x01d5bba9cdf1b9d6 Faulting application path: D:\P3D V4\Prepar3D.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report Id: d4693e17-e88e-49c0-b420-00b5873d9076 Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
por928 65 Posted December 26, 2019 Share Posted December 26, 2019 Where do you find the updates? Link to comment Share on other sites More sharing options...
SR-22 Driver 1 Posted December 26, 2019 Author Share Posted December 26, 2019 Run the Aerosoft Updater - it installed with either this add-on or other Aerosoft add-ons I bought. Under its own group in the start menu on my machine. Rick Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 26, 2019 Aerosoft Share Posted December 26, 2019 We will make the links optional soon. Link to comment Share on other sites More sharing options...
SR-22 Driver 1 Posted December 26, 2019 Author Share Posted December 26, 2019 Great! Rick Link to comment Share on other sites More sharing options...
Marty47 35 Posted January 3, 2020 Share Posted January 3, 2020 I am on 1.0.0.6 and I also get a CTD when I click on the links tab Link to comment Share on other sites More sharing options...
blindfinder 1 Posted January 4, 2020 Share Posted January 4, 2020 EFB still crashes with version 1.0.0.6 Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: EFB_Ctrl.dll, version: 1.64.0.7, time stamp: 0x5db8e00d Exception code: 0xc0000409 Fault offset: 0x0000000000007194 Faulting process id: 0x1a38 Faulting application start time: 0x01d5c31bfac2290a Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: C:\Users\Wil28\Documents\Aerosoft\Aerosoft A330 Professional\SimObjects\Airplanes\Aerosoft A330 Professional Base\Panel_Fallback\WebSimGauge\EFB_Ctrl.dll Report Id: 69d3db6c-2f12-11ea-8584-382c4a56e883 Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 5, 2020 Aerosoft Share Posted January 5, 2020 I am still waiting for some help on this from the developer. You are not alone, we have three other customers seeing the same. Has to be something with runtimes we believe. Do you have Chrome installed? Link to comment Share on other sites More sharing options...
blindfinder 1 Posted January 6, 2020 Share Posted January 6, 2020 Yes I have chrome installed on mine. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 7, 2020 Aerosoft Share Posted January 7, 2020 It's now sure that it is the Chrome files that crash on your system. We are not sure why, but as you have seen the links do not work for all users (we have 21 people for who it is an issue, 3 have re-installed the OS since and for them it works now). We will make the links section optional. Link to comment Share on other sites More sharing options...
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