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EFB Link tab causes CTD 1.0.0.4


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New purchaser - did install per all the install instructions (No AV etc).  Updated to 1.0.0.4. I am posting again because I saw others were having the issue and I think the hope was the latest patch would fix it.


If I click on the Link tab in the EFB, it results in a repeatable CTD every time. It is defaulting to Skyvector before the screen goes blank and CTD.

 

I would agree with another user, on different thread, that disabling that part of the EFB until it is stable would be helpful - one misplaced click and boom...

 

Great plane BTW.


Tx!


Rick

 

PS Some error log info - can provide more if u want it:

 

Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93
Faulting module name: ucrtbase.dll, version: 10.0.18362.387, time stamp: 0x4361b720
Exception code: 0xc0000409
Fault offset: 0x000000000006c4c8
Faulting process id: 0x2160
Faulting application start time: 0x01d5bba9cdf1b9d6
Faulting application path: D:\P3D V4\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: d4693e17-e88e-49c0-b420-00b5873d9076
Faulting package full name: 
Faulting package-relative application ID: 

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  • 2 weeks later...

EFB still crashes with version 1.0.0.6

 

Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93
Faulting module name: EFB_Ctrl.dll, version: 1.64.0.7, time stamp: 0x5db8e00d
Exception code: 0xc0000409
Fault offset: 0x0000000000007194
Faulting process id: 0x1a38
Faulting application start time: 0x01d5c31bfac2290a
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Users\Wil28\Documents\Aerosoft\Aerosoft A330 Professional\SimObjects\Airplanes\Aerosoft A330 Professional Base\Panel_Fallback\WebSimGauge\EFB_Ctrl.dll
Report Id: 69d3db6c-2f12-11ea-8584-382c4a56e883
Faulting package full name: 
Faulting package-relative application ID: 

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  • Root Admin

It's now sure that it is the Chrome files that crash on your system. We are not sure why, but as you have seen the links do not work for all users (we have 21 people for who it is an issue, 3 have re-installed the OS since and for them it works now). We will make the links section optional. 

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