PD12b 0 Posted December 10, 2019 Share Posted December 10, 2019 Sorry if this issue has been reported or not but GSX don’t seem to work with the new a330. I select request boarding/De-boarding, the vehicles position themselves next to aircraft but it gets stuck with GSX saying open exit 2. I do open exit 2 and cargo doors open when the cargo vehicles are in position. It doesn’t proceed beyond saying “open exit 2” however exit 2 is already open. anyone having similar issues ? Link to comment Share on other sites More sharing options...
PD12b 0 Posted December 10, 2019 Author Share Posted December 10, 2019 Anyone? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 10, 2019 Aerosoft Share Posted December 10, 2019 We have not seen that reported by anybody else. Can anybody confirm this issue? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted December 10, 2019 Deputy Sheriffs Share Posted December 10, 2019 37 minutes ago, PD12b said: Anyone? Which exact version of P3Dv4 are you using? Link to comment Share on other sites More sharing options...
PD12b 0 Posted December 10, 2019 Author Share Posted December 10, 2019 15 minutes ago, mopperle said: Which exact version of P3Dv4 are you using? P3D 4.5 with hotfix Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 10, 2019 Aerosoft Share Posted December 10, 2019 Hot fix 2? Can you give us the version number? Link to comment Share on other sites More sharing options...
PD12b 0 Posted December 10, 2019 Author Share Posted December 10, 2019 Just now, Mathijs Kok said: Hot fix 2? Can you give us the version number? Yes With hotfix 2 Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 10, 2019 Aerosoft Share Posted December 10, 2019 Can you give me the exact version number so we can be sure? Link to comment Share on other sites More sharing options...
PD12b 0 Posted December 10, 2019 Author Share Posted December 10, 2019 2 minutes ago, Mathijs Kok said: Can you give me the exact version number so we can be sure? I shall post that later today because I am at work but it’s the latest one as I updated my P3d last Thursday Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 10, 2019 Aerosoft Share Posted December 10, 2019 Okay in that case I have no explanation why you are seeing something nobody else sees. Perhaps Rolf has some ideas. Link to comment Share on other sites More sharing options...
PD12b 0 Posted December 10, 2019 Author Share Posted December 10, 2019 My opinion is I think GSX doesn’t recognise exit 2 is open even though when it is open. I am not using GSX level 2 as I don’t have it, only GSX. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 10, 2019 Aerosoft Share Posted December 10, 2019 Well perhaps you should ask the devs of GSX. Link to comment Share on other sites More sharing options...
PD12b 0 Posted December 11, 2019 Author Share Posted December 11, 2019 6 hours ago, Mathijs Kok said: Can you give me the exact version number so we can be sure? So my current P3D version is 4.5.13.32097 Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 11, 2019 Aerosoft Share Posted December 11, 2019 Okay that is not the issue. We'll await to see if we get more reports like this. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Hanse 216 Posted December 13, 2019 Deputy Sheriffs Share Posted December 13, 2019 The procedure sequence is quite important. From you information I recognized that you started from C&D e.g. only the Front1 Left Pax Door was open. The next step then would be - before starting boarding /cargo loading- to open the other doors. Then slect in GSX the jetways to be attached to the plane. The next step then has to be to enter the numbers for pax and cargo to be loaded into the MCDU3 LOAD AND Fuel menu (LSK1+2L). After doing so you can now start the GSX boarding function. Please try again....... Regards, Rolf Link to comment Share on other sites More sharing options...
tdohrer 3 Posted December 21, 2019 Share Posted December 21, 2019 I am also having issues with the A330 and GSX level 2. Starts in defualt position, gpu connected but not on. both front doors open and cargo doors open. Put info into the cdu in the center. Pax, fuel, and cargo In ground services have had gsx on and off Both load 44 passengers Also at fly tampa yssy had issue with the jetways lining up on the aircraft. which was operated by GSX Any ideas? Have had similar issues with all Aerosoft aircraft and GSX level 2. If it starts on a ramp with no jetways it will usually work ok, decent load etc. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Hanse 216 Posted December 22, 2019 Deputy Sheriffs Share Posted December 22, 2019 It seems that you have problems with the aircraft configuration. Did you check that there is a file called gsx.cfg in the folder ...\AppData\Roaming\Virtuali\Airplanes\Aerosoft A333 RR Professional? Normally this file is created during the GSX installation based on the aircrafts installed...... There were also some problems in the past in connection loading passengers but those are solved after updating to the current experimental version 1.0.0.4...... If you have GSX installed and want to use it for pushback then the GSX-option in the MCDU3 Ground Service menu should be enabled. It has no function in connection with loading pax, cargo and fuel...... Link to comment Share on other sites More sharing options...
tdohrer 3 Posted December 28, 2019 Share Posted December 28, 2019 I checked and i dont have that folder. I will look into that, i just recently do a fresh install of gsx level 2 i will make sure that is checked Link to comment Share on other sites More sharing options...
Deputy Sheriffs Secondator 643 Posted December 28, 2019 Deputy Sheriffs Share Posted December 28, 2019 Hello tdohrer, What version of the A330 do you have installed? Link to comment Share on other sites More sharing options...
Deputy Sheriffs Hanse 216 Posted January 1, 2020 Deputy Sheriffs Share Posted January 1, 2020 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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