draci 2 Posted August 28, 2018 Share Posted August 28, 2018 Reinstalled latest version from Simmarket (v1.5), read advisory thread (no help), tried restarting APC, excluding it from .exe and manually restarting, checked the "Dynamic Jetways" box in the config tool but everything to no avail. The jetways at Gate 22 do not move (neither with CTRL-J nor with GSX) for the PMDG 747-400 although everyone promises that they should work now. The ground polygon shows up and GSX works fine, the APC doesn't seem to crash but only the jetways do not move. What else can I try? Any help appreciated. Best regards draci Link to comment Share on other sites More sharing options...
draci 2 Posted August 28, 2018 Author Share Posted August 28, 2018 Can anybody confirm that the jetways really work for them? Link to comment Share on other sites More sharing options...
draci 2 Posted August 29, 2018 Author Share Posted August 29, 2018 Nobody willing to help....? Or am I missing something obvious? Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted August 29, 2018 Deputy Sheriffs Share Posted August 29, 2018 Are the engines off, parking brake set? Link to comment Share on other sites More sharing options...
draci 2 Posted August 31, 2018 Author Share Posted August 31, 2018 yes, even reinstalling everything did not help... Link to comment Share on other sites More sharing options...
draci 2 Posted September 2, 2018 Author Share Posted September 2, 2018 So do i really have to file a support ticket because of this issue? Disappointing, that's not what I'm used to from other forums... Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 3, 2018 Aerosoft Share Posted September 3, 2018 But as you say you tried all the tips we know off I doubt that we be able to assist better by email. There is something on your system that is different from other peoples system and we have no idea what that is. Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted September 3, 2018 Deputy Sheriffs Share Posted September 3, 2018 You can try to contact the developer of MA Prague and APC directly: https://www.xht-labs.com/ Link to comment Share on other sites More sharing options...
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