flying_David 5 Posted July 21, 2018 Share Posted July 21, 2018 Sorry to get back to you guys, but the same problem occurs, that I have already reported in the following thread: This time I can definately rule out any windows update or installation in between my last flight and today. Here's what happend: I did some flights on Thursday, over 3 hours of flying with the A319 in version 1.0.1.1. after somehow fixing my problem, see thread above. Then today I did the update to the newest version, 1.0.1.2. and now I get the same problem with the crashing of the Kernelbase.dll. At the moment whenever I load the airbus in whatever livery I get a crash to desktop after about 10 seconds. Again it is the same problem, but without any updates or other changes this time. I can definately rule out any changes to the system, EXCEPT for updating the aerosoft airbus. Any ideas or help that you can give me this time? Windows event viewer and appcrashview is showing me the Kernelbase.dll problem, see below: Spoiler Version=1 EventType=APPCRASH EventTime=131766513621581620 ReportType=2 Consent=1 UploadTime=131766513627726044 ReportStatus=268435456 ReportIdentifier=41a833e5-5d37-417f-84eb-224fca6d12c5 IntegratorReportIdentifier=77fb1a35-6904-4633-aace-77dc25f2e032 Wow64Host=34404 NsAppName=Prepar3D.exe OriginalFilename=Prepar3D.exe AppSessionGuid=00002d7c-0001-0010-e5cd-d2b0f120d401 TargetAppId=W:0000aa71304235aa381239deb51103bb766c0000ffff!00006b20a7f3856867a6f902afff7ebff121b5b9b067!Prepar3D.exe TargetAppVer=2018//06//21:23:18:59!2d5e49!Prepar3D.exe BootId=4294967295 TargetAsId=462 UserImpactVector=858796848 IsFatal=1 Response.BucketId=c7302c2427775cd45ee58a5524fb9258 Response.BucketTable=4 Response.LegacyBucketId=2226337689101898328 Response.type=4 Sig[0].Name=Anwendungsname Sig[0].Value=Prepar3D.exe Sig[1].Name=Anwendungsversion Sig[1].Value=4.3.29.25520 Sig[2].Name=Anwendungszeitstempel Sig[2].Value=5b2c3263 Sig[3].Name=Fehlermodulname Sig[3].Value=KERNELBASE.dll Sig[4].Name=Fehlermodulversion Sig[4].Value=10.0.17134.165 Sig[5].Name=Fehlermodulzeitstempel Sig[5].Value=b0bb231d Sig[6].Name=Ausnahmecode Sig[6].Value=c06d007e Sig[7].Name=Ausnahmeoffset Sig[7].Value=000000000003a388 DynamicSig[1].Name=Betriebsystemversion DynamicSig[1].Value=10.0.17134.2.0.0.768.101 DynamicSig[2].Name=Gebietsschema-ID DynamicSig[2].Value=3079 DynamicSig[22].Name=Zusatzinformation 1 DynamicSig[22].Value=bb6f DynamicSig[23].Name=Zusatzinformation 2 DynamicSig[23].Value=bb6f9906b8fcbc6c542dfb9a6cdc817f DynamicSig[24].Name=Zusatzinformation 3 DynamicSig[24].Value=4eae DynamicSig[25].Name=Zusatzinformation 4 DynamicSig[25].Value=4eae84f7842415b8da19b7a1648d1d51 UI[2]=D:\P3D\Prepar3D.exe LoadedModule[0]=D:\P3D\Prepar3D.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll LoadedModule[5]=C:\WINDOWS\System32\USER32.dll LoadedModule[6]=C:\WINDOWS\System32\win32u.dll LoadedModule[7]=C:\WINDOWS\System32\GDI32.dll LoadedModule[8]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[9]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[10]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[11]=C:\WINDOWS\System32\ole32.dll LoadedModule[12]=C:\WINDOWS\System32\combase.dll LoadedModule[13]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[14]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[15]=C:\WINDOWS\System32\sechost.dll LoadedModule[16]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll LoadedModule[17]=D:\P3D\api.dll LoadedModule[18]=C:\WINDOWS\System32\IMM32.dll LoadedModule[19]=C:\WINDOWS\SYSTEM32\Cabinet.dll LoadedModule[20]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll LoadedModule[21]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[22]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[23]=C:\WINDOWS\System32\MSASN1.dll LoadedModule[24]=C:\WINDOWS\SYSTEM32\WINHTTP.dll LoadedModule[25]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[26]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[27]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.165_none_f954469b3093f6d5\COMCTL32.dll LoadedModule[28]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[29]=C:\WINDOWS\SYSTEM32\WINMM.dll LoadedModule[30]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[31]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[32]=C:\WINDOWS\System32\shcore.dll LoadedModule[33]=C:\WINDOWS\System32\windows.storage.dll LoadedModule[34]=C:\WINDOWS\System32\shlwapi.dll LoadedModule[35]=C:\WINDOWS\System32\kernel.appcore.dll LoadedModule[36]=C:\WINDOWS\System32\profapi.dll LoadedModule[37]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll LoadedModule[38]=C:\WINDOWS\System32\powrprof.dll LoadedModule[39]=C:\WINDOWS\System32\FLTLIB.DLL LoadedModule[40]=D:\P3D\atc.dll LoadedModule[41]=D:\P3D\acontain.dll LoadedModule[42]=D:\P3D\ai_player.dll LoadedModule[43]=D:\P3D\demo.dll LoadedModule[44]=D:\P3D\controls.dll LoadedModule[45]=C:\WINDOWS\System32\SETUPAPI.dll LoadedModule[46]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[47]=D:\P3D\DIS.dll LoadedModule[48]=D:\P3D\facilities.dll LoadedModule[49]=D:\P3D\fe.dll LoadedModule[50]=D:\P3D\fs-traffic.dll LoadedModule[51]=D:\P3D\flight.dll LoadedModule[52]=D:\P3D\g2d.dll LoadedModule[53]=C:\WINDOWS\System32\WLDAP32.dll LoadedModule[54]=D:\P3D\g3d.dll LoadedModule[55]=D:\P3D\gps.dll LoadedModule[56]=D:\P3D\livingwater.dll LoadedModule[57]=D:\P3D\menus.dll LoadedModule[58]=D:\P3D\main.dll LoadedModule[59]=C:\WINDOWS\System32\COMDLG32.dll LoadedModule[60]=D:\P3D\pdk.dll LoadedModule[61]=D:\P3D\multiplayer.dll LoadedModule[62]=D:\P3D\panels.dll LoadedModule[63]=D:\P3D\simscheduler.dll LoadedModule[64]=D:\P3D\sim1.dll LoadedModule[65]=D:\P3D\simprop.dll LoadedModule[66]=D:\P3D\symmap.dll LoadedModule[67]=D:\P3D\sound.dll LoadedModule[68]=D:\P3D\terrain.dll LoadedModule[69]=D:\P3D\util.dll LoadedModule[70]=D:\P3D\visualfx.dll LoadedModule[71]=C:\WINDOWS\SYSTEM32\MSVCP140.dll LoadedModule[72]=C:\WINDOWS\SYSTEM32\CONCRT140.dll LoadedModule[73]=D:\P3D\weather.dll LoadedModule[74]=D:\P3D\window.dll LoadedModule[75]=C:\WINDOWS\SYSTEM32\HID.DLL LoadedModule[76]=C:\WINDOWS\SYSTEM32\DINPUT8.dll LoadedModule[77]=C:\WINDOWS\SYSTEM32\USERENV.dll LoadedModule[78]=C:\WINDOWS\SYSTEM32\MFReadWrite.dll LoadedModule[79]=C:\WINDOWS\SYSTEM32\MFPlat.DLL LoadedModule[80]=C:\WINDOWS\SYSTEM32\dxgi.dll LoadedModule[81]=C:\WINDOWS\SYSTEM32\d3d11.dll LoadedModule[82]=D:\P3D\mplEasyBlendSDKDX1164.dll LoadedModule[83]=D:\P3D\librti1516e.dll LoadedModule[84]=C:\WINDOWS\SYSTEM32\OPENGL32.dll LoadedModule[85]=C:\WINDOWS\SYSTEM32\GLU32.dll LoadedModule[86]=C:\WINDOWS\SYSTEM32\d3dx9_43.dll LoadedModule[87]=C:\WINDOWS\SYSTEM32\DSOUND.dll LoadedModule[88]=C:\WINDOWS\SYSTEM32\MSIMG32.dll LoadedModule[89]=C:\WINDOWS\SYSTEM32\MSACM32.dll LoadedModule[90]=D:\P3D\D3DCOMPILER_47.dll LoadedModule[91]=C:\WINDOWS\SYSTEM32\d3dx11_43.dll LoadedModule[92]=C:\WINDOWS\SYSTEM32\D3DCOMPILER_43.dll LoadedModule[93]=D:\P3D\libfedtime1516e.dll LoadedModule[94]=D:\P3D\audiere.dll LoadedModule[95]=D:\P3D\OpenRTI.dll LoadedModule[96]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL LoadedModule[97]=D:\P3D\language.dll LoadedModule[98]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[99]=C:\WINDOWS\SYSTEM32\MSXML6.DLL LoadedModule[100]=C:\WINDOWS\SYSTEM32\inputhost.dll LoadedModule[101]=C:\WINDOWS\SYSTEM32\wintypes.dll LoadedModule[102]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll LoadedModule[103]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll LoadedModule[104]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[105]=C:\WINDOWS\SYSTEM32\SspiCli.dll LoadedModule[106]=D:\P3D\uiInterface.dll LoadedModule[107]=C:\WINDOWS\SYSTEM32\mscoree.dll LoadedModule[108]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll LoadedModule[109]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll LoadedModule[110]=C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll LoadedModule[111]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\b818384f6f636b55ba6f5af0c6a7784d\mscorlib.ni.dll LoadedModule[112]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll LoadedModule[113]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\ecad7ae388cef8593aaf80bd2e354c40\System.ni.dll LoadedModule[114]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\c79ff69b8e787a0eab7528231903f272\System.Core.ni.dll LoadedModule[115]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\3bf5143f7a783d52d812b370f512de56\WindowsBase.ni.dll LoadedModule[116]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll LoadedModule[117]=C:\WINDOWS\system32\rsaenh.dll LoadedModule[118]=C:\WINDOWS\SYSTEM32\bcrypt.dll LoadedModule[119]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll LoadedModule[120]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\6ee4acd8819ded28cd0c80c3f23703b9\PresentationCore.ni.dll LoadedModule[121]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\9400560cd72feeffd90435f95aded8f8\PresentationFramework.ni.dll LoadedModule[122]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xaml\cf2a89660009ba997dc7b1a5bc6a4daa\System.Xaml.ni.dll LoadedModule[123]=C:\WINDOWS\SYSTEM32\dwrite.dll LoadedModule[124]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll LoadedModule[125]=C:\WINDOWS\SYSTEM32\MSVCP120_CLR0400.dll LoadedModule[126]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll LoadedModule[127]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\e2a9148f660974bf6dd220e59c0c8dfc\System.Configuration.ni.dll LoadedModule[128]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\1b1d43ddf8ad426d8b63cfc742d9fc5e\System.Xml.ni.dll LoadedModule[129]=C:\WINDOWS\system32\dwmapi.dll LoadedModule[130]=C:\WINDOWS\SYSTEM32\iphlpapi.dll LoadedModule[131]=C:\WINDOWS\System32\NSI.dll LoadedModule[132]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL LoadedModule[133]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL LoadedModule[134]=C:\WINDOWS\System32\MSCTF.dll LoadedModule[135]=C:\WINDOWS\SYSTEM32\secur32.dll LoadedModule[136]=C:\WINDOWS\SYSTEM32\DNSAPI.dll LoadedModule[137]=C:\WINDOWS\System32\fwpuclnt.dll LoadedModule[138]=C:\Windows\System32\rasadhlp.dll LoadedModule[139]=C:\WINDOWS\SYSTEM32\PROPSYS.dll LoadedModule[140]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\af10d278d6c02fda2196fccad0624e15\System.Drawing.ni.dll LoadedModule[141]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll LoadedModule[142]=C:\WINDOWS\System32\WINTRUST.dll LoadedModule[143]=C:\WINDOWS\system32\nvapi64.dll LoadedModule[144]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll LoadedModule[145]=C:\WINDOWS\System32\imagehlp.dll LoadedModule[146]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvwgf2umx.dll LoadedModule[147]=C:\WINDOWS\system32\nvspcap64.dll LoadedModule[148]=C:\WINDOWS\SYSTEM32\WTSAPI32.DLL LoadedModule[149]=C:\WINDOWS\SYSTEM32\WINSTA.dll LoadedModule[150]=C:\WINDOWS\System32\clbcatq.dll LoadedModule[151]=C:\WINDOWS\SYSTEM32\CLDAPI.dll LoadedModule[152]=C:\Windows\System32\Windows.StateRepositoryPS.dll LoadedModule[153]=C:\Program Files (x86)\Dropbox\Client\DropboxExt64.22.0.dll LoadedModule[154]=C:\WINDOWS\system32\ntshrui.dll LoadedModule[155]=C:\WINDOWS\system32\srvcli.dll LoadedModule[156]=C:\WINDOWS\SYSTEM32\cscapi.dll LoadedModule[157]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.165_none_fb429645306569ac\comctl32.dll LoadedModule[158]=C:\WINDOWS\system32\netutils.dll LoadedModule[159]=C:\WINDOWS\system32\mssprxy.dll LoadedModule[160]=C:\WINDOWS\System32\coml2.dll LoadedModule[161]=C:\WINDOWS\SYSTEM32\LINKINFO.dll LoadedModule[162]=C:\WINDOWS\SYSTEM32\MPR.dll LoadedModule[163]=C:\WINDOWS\System32\drprov.dll LoadedModule[164]=C:\WINDOWS\System32\ntlanman.dll LoadedModule[165]=C:\WINDOWS\System32\davclnt.dll LoadedModule[166]=C:\WINDOWS\System32\DAVHLPR.dll LoadedModule[167]=C:\WINDOWS\System32\wkscli.dll LoadedModule[168]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll LoadedModule[169]=C:\Windows\System32\dlnashext.dll LoadedModule[170]=C:\WINDOWS\system32\wpdshext.dll LoadedModule[171]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.165_none_2c2d892a8af7e37a\gdiplus.dll LoadedModule[172]=C:\Windows\System32\PlayToDevice.dll LoadedModule[173]=C:\Windows\System32\DevDispItemProvider.dll LoadedModule[174]=C:\WINDOWS\System32\MMDevApi.dll LoadedModule[175]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL LoadedModule[176]=C:\WINDOWS\SYSTEM32\AVRT.dll LoadedModule[177]=C:\Windows\System32\Windows.UI.dll 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LoadedModule[211]=C:\WINDOWS\SYSTEM32\WININET.dll LoadedModule[212]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll LoadedModule[213]=C:\WINDOWS\SYSTEM32\WINNSI.DLL LoadedModule[214]=C:\Program Files\Common Files\System\ado\msado15.dll LoadedModule[215]=C:\WINDOWS\SYSTEM32\MSDART.DLL LoadedModule[216]=C:\Program Files\Common Files\System\Ole DB\oledb32.dll LoadedModule[217]=C:\WINDOWS\SYSTEM32\DPAPI.dll LoadedModule[218]=C:\Windows\System32\comsvcs.dll LoadedModule[219]=C:\Program Files\Common Files\Microsoft Shared\OFFICE14\ACEOLEDB.DLL LoadedModule[220]=C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9415_none_08e0c10ba840a28a\MSVCR90.dll LoadedModule[221]=C:\Program Files\Common Files\Microsoft Shared\office14\mso.dll LoadedModule[222]=C:\WINDOWS\SYSTEM32\msi.dll LoadedModule[223]=C:\WINDOWS\SYSTEM32\srpapi.dll LoadedModule[224]=C:\Program Files\Common Files\Microsoft Shared\OFFICE14\ACECORE.DLL 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LoadedModule[263]=C:\WINDOWS\SYSTEM32\gpapi.dll LoadedModule[264]=C:\Windows\System32\cryptnet.dll LoadedModule[265]=C:\WINDOWS\SYSTEM32\msadp32.acm LoadedModule[266]=C:\Users\david\Documents\Aerosoft\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\DLLs\FMGS.dll LoadedModule[267]=C:\Users\david\Documents\Aerosoft\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\Airbus_ECAMD2D.dll LoadedModule[268]=C:\WINDOWS\SYSTEM32\d2d1.dll LoadedModule[269]=C:\Users\david\Documents\Aerosoft\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\DLLs\MiscD2D.dll LoadedModule[270]=C:\Users\david\Documents\Aerosoft\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\ND\AB_ND_GDI.dll LoadedModule[271]=C:\Users\david\Documents\Aerosoft\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\ASC.dll LoadedModule[272]=C:\WINDOWS\SYSTEM32\XmlLite.dll LoadedModule[273]=D:\P3D\Gauges\RealLight.dll LoadedModule[274]=D:\P3D\Gauges\TrueGlass.dll LoadedModule[275]=C:\Users\david\Documents\Aerosoft\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\DLLs\Immersion.dll LoadedModule[276]=C:\WINDOWS\system32\XAudio2_7.dll LoadedModule[277]=C:\Program Files\Common Files\Microsoft Shared\office14\ACEES.DLL State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=17134 OsInfo[3].Key=ubr OsInfo[3].Value=165 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1031 OsInfo[7].Key=geoid OsInfo[7].Value=14 OsInfo[8].Key=sku OsInfo[8].Value=101 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=768 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=93180 OsInfo[15].Key=osinsty OsInfo[15].Value=1 OsInfo[16].Key=iever OsInfo[16].Value=11.165.17134.0-11.0.75 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=16348 OsInfo[19].Key=svolsz OsInfo[19].Value=117 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=180410 OsInfo[22].Key=bldtm OsInfo[22].Value=1804 OsInfo[23].Key=bldbrch OsInfo[23].Value=rs4_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.17134.165.amd64fre.rs4_release.180410-1804 OsInfo[30].Key=buildflightid OsInfo[30].Value=F8EE1E09-5379-44DF-B86D-E49E70CBE43B.1 OsInfo[31].Key=edition OsInfo[31].Value=Core OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=expid OsInfo[33].Value=RS:1552 OsInfo[34].Key=containerid OsInfo[35].Key=containertype OsInfo[36].Key=edu OsInfo[36].Value=0 FriendlyEventName=Nicht mehr funktionsfähig ConsentKey=APPCRASH AppName=Prepar3D exe AppPath=D:\P3D\Prepar3D.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=DED48A47CD06CBA637AF1CD9393BD4FC MetadataHash=-656543278 What I found in the task manager: At the moment that the airbus and p3d crashes, there is a peek to 100% GPU usage and video encoding.. Please login to display this image. Is that maybe related somehow? Is it maybe the graphics card the is crashing because of something? I mean, I didn't change the driver or anything since Thursday.. But it seems that something is messing up something.. Is there anything unusual in there? Can you help me this time maybe?! Thanks! Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 21, 2018 Author Share Posted July 21, 2018 Ok, so I tried the following, posted by DaveCT2003 in a thread couple of hours ago: I did what he suggested (reinstallation, reboots, etc.), but the same problem persists. Just a few seconds after loading the aircraft up at any airport, P3D crashes.. After that, I found a link and thought, let's give it a try -> I deleted the Shaders folder, tried again. Same problem persists, CTD after seconds with the A319 loaded. Ok, back to the beginning... Next thing I did was selecting a different airport, not a payware one - so far I tried with airports from UK2000, FlyTampa or FSDG.. Tried now the standard flight load with Eglin AFB, switched to the A319 and again, CTD.. I'm really out of ideas now, because I don't understand why suddenly the aircraft is not working anymore, eventhough it was perfectly working two days ago. Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted July 21, 2018 Share Posted July 21, 2018 Sorry you're having this issue, I'm sure it's tremendously frustrating not to be able to fly the Airbus Pro! Can you please share the results from AppCrashView? Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 21, 2018 Author Share Posted July 21, 2018 Hi Dave Thanks for your response. I included the results in the first post - it is hidden via the "Spoiler" functionality, to keep the post short. Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted July 21, 2018 Share Posted July 21, 2018 3 minutes ago, griestraum said: Hi Dave Thanks for your response. I included the results in the first post - it is hidden via the "Spoiler" functionality, to keep the post short. Ah, sorry I missed that... trying to go through support requests too quickly I guess! From the AVSIM CTD GUIDE: Kernelbase.dll – A system file so a problem with your computer system. FSX or P3D just happened to be running when the event occurred. Related to StackHash errors and NTDLL.dll errors (see below). No known fix but some have solved this problem by: • Updating or reinstalling their video card drivers. • Scanning your system for corrupt/missing files. • Disable startup programs by typing msconfig in the Windows search box. When open, look at the Startup tab and disable all startups (they are all not needed for operation of your computer). • User Profile Corrupted – last resort, fix possible corrupted user profile. At any rate, this is not a problem with the Airbus software or P3D, but rather a system level problem. I recommend downloading the latest NVIDIA driver for your graphics card and before installing please wipe your graphics drivers (after that you can install the latest driver). Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 21, 2018 Author Share Posted July 21, 2018 Hi Dave Thanks for the fast reply. - Updating or reinstalling their video card drivers. I'm already running the latest one, updated them a week ago or so. There is currently no newer driver for the card. - Scanning your system for corrupt/missing files. Well, I will try that, eventhough I don't know what I would be looking for... Any ideas on that? How to scan for "corrupt or missing files"? Never mind - I had a look in the AVSIM CTD guide and will try it.. - Disable startup programs Already done. There was no change since Thursday. - User Profile Corrupted – last resort, fix possible corrupted user profile. I will try that Zitieren At any rate, this is not a problem with the Airbus software or P3D, but rather a system level problem. Well, I can't let that count somehow because it is only an issue with the Aerosoft Airbus and the Aerosoft CRJ :-( The other payware addons, QW787, Carenado C172, MJC Dash 8 are running without any issue. Only since I installed the update to version 1.0.1.2 the CRJ AND the Airbus are not working anymore since today! Zitieren I recommend downloading the latest NVIDIA driver for your graphics card and before installing please wipe your graphics drivers (after that you can install the latest driver). I will try that, it's worth a try at least. By the way, my graphics card is not overclocked.. UPDATE: I deinstalled the graphics card driver according to your mentioned guide, reinstalled the new driver, fresh download, problem persists, not solved.. UPDATE 2: Did the file check with sfc /scannow, result: "Windows Resource Protection did not find any integrity violations." Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 22, 2018 Author Share Posted July 22, 2018 One of the things that irritates me is, that whenever I get the CTD, there is a NET error shortly before: Please login to display this image. and just after that, the p3d crash Please login to display this image. So I will now try to investigate in that direction a little more... Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 22, 2018 Author Share Posted July 22, 2018 Just curious.. What .NET Framework does the Airbus or the CRJ need? I have plenty of them installed, just went through them and thinned them out a little bit to have only the relevant and newest ones installed. Please login to display this image. Has anyone a better understanding of that thing? Is there a chance of conflict, if I have that many .NET frameworks installed?! PS: Sorry everyone for all the spam or frequent messages, but this really is a pain for me, as everything was working and now it just stopped working over night. Also I hope that this might help others then.. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 22, 2018 Deputy Sheriffs Share Posted July 22, 2018 vor 15 Minuten, griestraum sagte: just went through them and thinned them out a little bit Congrats, you messed up your Windows installation. Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 22, 2018 Author Share Posted July 22, 2018 vor 12 Minuten, mopperle sagte: Congrats, you messed up your Windows installation. And that means what exactly? So far everything is working fine, all 3rd party addons in P3D, GSX, QW787, Majestic Dash 8, Active Sky, REX, all my payware sceneries etc. except for my Aerosoft products, the Airbus and the CRJ. Also Steam and some games are working without any problems Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 22, 2018 Deputy Sheriffs Share Posted July 22, 2018 vor 6 Minuten, griestraum sagte: Also Steam and some games are working without any problems That doesnt mean anything, as not all software needs all redistributables vor 39 Minuten, griestraum sagte: to have only the relevant... How do you know what is relevant and what not? There is a very good reason that all those files are installed. What you can try now is to reinstall all redistributables from scratch starting with 2005 up to 2017 in both variants 32bit and 64bit. But not sure whether this helps, as e.g. 2015 shouldnt be in your list as it was replaced by 2017 and you shouldnt be able to install it when there is already 2017 installed. Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 22, 2018 Author Share Posted July 22, 2018 vor 45 Minuten, mopperle sagte: How do you know what is relevant and what not? There is a very good reason that all those files are installed. Well basically I made a research on the internet to find out, which of them are replaced by a newer version etc. Thats what I meant with relevant. Turns out I only had the 2015 version which was obsolete and another, older one which is not used anymore. I did a complete reinstallation now of all the .NET versions required, so basically as you stated from 2005 up to 2017 in both 32 and 64 bit versions. Didn't solve anything, same behavior as before, the Airbus crashes just few seconds after loading it up in the sim. I also completey reinstalled P3D now, deleted the %appdata% folders, reverted everything back, no addons except the aerosoft airbus I will now try to go back on my nvidia driver to an older version, from may or so, maybe that's a possibility now, as it seems that the .NET issue is not the problem. UPDATE: Ok, going back to an older driver from May (397) doesn't solve it either. Ok, I'm definately at the end with my ideas on how to fix it. It seems I will not be able to fly the Aerosoft Airbus or CRJ anymore but all the other products at least. Everything is working fine as stated above, but not the Aerosoft products. Don't want to think about switching to FSLabs, but if I can't find a solution... ;-( I would miss the CRJ though... Does anyone have an idea what this could be related to? Is there any module or software that might be an issue? What module is loaded a couple of seconds after I load the Airbus? Maybe something that needs third party software?! Anything else I can check or re-install? Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 22, 2018 Author Share Posted July 22, 2018 vor 20 Stunden , griestraum sagte: - User Profile Corrupted – last resort, fix possible corrupted user profile. I will try that Alright, tried that one also, started up with a totally different user profile, tried to fix the old one,.. no solution found, the problem persists. The sim crashes just after selecting the airbus 318 or 319 in whatever livery or engine setup. Also the CRJ is now not working properly anymore, same behavior, after selecting it, it crashes about 5-10 seconds after loading. Fresh p3d, without addons, graphics to back basic setup, no overclocking,.. Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted July 22, 2018 Share Posted July 22, 2018 I think we're going to have to bump this one up to the next level of Support. Please put a Support Ticket in and link to this thread. My best wishes for this getting solved for you soon. Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 22, 2018 Author Share Posted July 22, 2018 vor 11 Minuten, DaveCT2003 sagte: Please put a Support Ticket in and link to this thread. Thanks Dave, I did submit a ticket to your support team. I hope, they can help. Thanks for all of your support so far! Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted July 22, 2018 Share Posted July 22, 2018 You are most welcome my friend, I'm sorry that we weren't able to solve this one for you here in the forums... I believe they'll be able to log into your computer (where I'm not setup to do that safely) and help resolve this for you. If you don't mind, please keep me updated on the progress and what the fix is? Best wishes my friend. Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 23, 2018 Author Share Posted July 23, 2018 CULPRIT / SOLUTION FOUND!!! Hi everybody I have made a very, very interesting observation and I think I have found the issue now! Here's what I did: - Yesterday, after sending a support request, I went forward and completely removed P3D with all addons, everything and did a complete fresh installation of P3D V4.3 in the recent version. - After that I installed the Airbus 318/319 into the fresh P3D in version 1.0.0.0. No changes were made on prepar3d.cfg or on graphics settings or anything else. - I launched P3D and BOOM! The Airbus is working again! - I could do a flight with it, without problems. - Today I installed the most current update with the AS Updater to version 1.0.1.2. - Launched P3D and BOOM -> Crash to Desktop! - Back to beginning, de-installation of the Airbus again, removed all files from Aerosoft and rebooted. - Fired up P3D, tried some other aircrafts and everything works. - Back to installation of the Aerosoft Airbus in version 1.0.0.0 without updating - Launched P3D, selected Airbus, and BOOM -> Crash to Desktop after seconds So I thought, that cannot be the case!! I had a look into my P3D directory and found out, that RAAS was still installed and was the ONLY files, that were changed today. So I deinstalled RAAS and removed the remaining files from the P3D directory. Fired up P3D again, selected the Airbus (still in version 1.0.0.0.) and BOOM -> NO crash to desktop! It is working! So I figured out the culprit, it is obvisouly RAAS that causes problems! This also explains, why the CRJ kept crashing too, as soon as I upgraded to version 1.0.1.2. because RAAS somehow might have been overwritten?! I will now keep version 1.0.0.0 for now, as it is running perfectly I'm very happy now - at least I can fly Do you guys have a suggestion on that? Any idea? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 23, 2018 Deputy Sheriffs Share Posted July 23, 2018 It would be interesting to have a detailed error message. Please check the Windows Eventviewer -> Windows Logs -> Applications for an entry at the time of the crash. Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 23, 2018 Author Share Posted July 23, 2018 vor 52 Minuten, mopperle sagte: It would be interesting to have a detailed error message. Please check the Windows Eventviewer -> Windows Logs -> Applications for an entry at the time of the crash. Hi mopperle, see my posts above, it's already shown up there, incl. screenshots from the windows event viewer. Still the same error message, pointing into direction of .NET Framework v4 error and Kernelbase.dll error after that. Also the AppCrashView output is there, in my first post - it's hidden via the spoiler area. Hope this helps?! Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 23, 2018 Deputy Sheriffs Share Posted July 23, 2018 Run this tool, maybe your .net error gets fixed: https://www.microsoft.com/en-us/download/details.aspx?id=30135 Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 23, 2018 Author Share Posted July 23, 2018 vor 1 minute, mopperle sagte: Run this tool, maybe your .net error gets fixed: https://www.microsoft.com/en-us/download/details.aspx?id=30135 Thanks for the hint, I did that already, also the .NET Clean Up Tool, didn't solve it though. Link to comment Share on other sites More sharing options...
Emi 5161 Posted July 27, 2018 Share Posted July 27, 2018 Hello, I'm sorry for the late reply. Can you post the crashlog from the Windows Event Viewer here? Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 28, 2018 Author Share Posted July 28, 2018 vor 20 Stunden , Emanuel Hagen sagte: Hello, I'm sorry for the late reply. Can you post the crashlog from the Windows Event Viewer here? Hi Emanuel no worries! :-) I‘m not sure what you exactly need, I posted the log from AppCrashView and the screenshots from the event viewer already. Do you need more than this? What can I provide additionally?! Thanks so far for your support!! Link to comment Share on other sites More sharing options...
Emi 5161 Posted July 28, 2018 Share Posted July 28, 2018 Hi, what I'm looking for is basically just the latest of your crashreports as the previous one did not give a clear indication regarding our Airbus. Maybe there's something different in the new one. We are just looking for new hints as to what the reason for your crash could be. Link to comment Share on other sites More sharing options...
flying_David 5 Posted July 29, 2018 Author Share Posted July 29, 2018 Ok I will look into this, but as I am ok vacation right now this will take some time. Will get back to you then! Best regards Link to comment Share on other sites More sharing options...
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