thebonzo 1 Posted January 12, 2015 Share Posted January 12, 2015 Hi I just purchased PFXP and got a confirmation email from flightsimsoft with an activation key attached. My problem is that there is something missing with this activation key. In this email there is only attached 2 x 5 digits, ie XXXXX-XXXXX. To activate I need 3 x 5 digits, ie XXXXX-XXXXX-XXXXX. Because of this, I am not able to use PFXP. Several emails to flightsimsoft is also sendt, but I havent heard anything from them Any help from support is appreciated! Regards Reid S Klovning Purchase ID: 4808743 Link to comment Share on other sites More sharing options...
Emi 5161 Posted January 12, 2015 Share Posted January 12, 2015 Hi, please send us an E-Mail to support@aerosoft.com if you bought in our shop, or the support of the shop where you have bought your product, if you bought it elsewhere. Link to comment Share on other sites More sharing options...
srcooke 422 Posted January 12, 2015 Share Posted January 12, 2015 Hi I just purchased PFXP and got a confirmation email from flightsimsoft with an activation key attached. My problem is that there is something missing with this activation key. In this email there is only attached 2 x 5 digits, ie XXXXX-XXXXX. To activate I need 3 x 5 digits, ie XXXXX-XXXXX-XXXXX. Because of this, I am not able to use PFXP. Several emails to flightsimsoft is also sendt, but I havent heard anything from them Any help from support is appreciated! Regards Reid S Klovning Purchase ID: 4808743 You could try the Lost Product Activation Key recovery Link to comment Share on other sites More sharing options...
Emi 5161 Posted January 12, 2015 Share Posted January 12, 2015 As far as I know it works only for people who bought in the Flight Sim Soft store though and not for keys bought elsewhere. Link to comment Share on other sites More sharing options...
thebonzo 1 Posted January 12, 2015 Author Share Posted January 12, 2015 Hi, thanks for the replies. As I have already said in my original post, I bought PFPX from FlightsimSoft website and I have already sent them several emails to no avail. I have also used Lost product activation key several times, the same issue reoccure with just 2x 5 digits. I am stuck as it is now. regards Reid S Link to comment Share on other sites More sharing options...
FlightSimSoft.com 283 Posted January 12, 2015 Share Posted January 12, 2015 Unfortunately we didn´t see any email - so we didn´t know of your problem. See PM. Brgds, Judith Link to comment Share on other sites More sharing options...
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