Fuelplanner can't find settings folder

[Airlifter 59]

Hi,

Just a small glitch I suppose; when wanting to start the fuel planner, I get the error "The Aerosoft Twin Otter X Extended settings folder does not exist".

I can click "Ok" and then nothing... No planner...

[Mathijs Kok 32892]

Hi,

Just a small glitch I suppose; when wanting to start the fuel planner, I get the error "The Aerosoft Twin Otter X Extended settings folder does not exist".

I can click "Ok" and then nothing... No planner...

mmm is that in FSX or P3D?

[Airlifter 59]

mmm is that in FSX or P3D?

FSX with Acceleration installed.

[Mathijs Kok 32892]

Okay I can not recreate that here. Can you check if you got a
C:\Users\YourName\Documents\Aerosoft\AerosoftTwinOtterExtended folder?

[mopperle 3320]

Seems to be a problem with access rights. Check whether the following folder exists under "My Documents: "..\Aerosoft\AerosoftTwinOtterExtended".

Mathijs was faster

[Airlifter 59]

Ah! Got it!

My Documents folder is on a NAS. After the reboot required by the installer, it takes a while for Windows to reconnect to my NAS, hence the fuelplanner program couldn't find the folder.

Just manually reconnected the NAS drive and now it works.

Thanks for the impressive fast response!

[Mathijs Kok 32892]

Thanks for letting us know. The reboot is needed for the fonts we install.