Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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Herman

Reinstalling NavDataPro

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This question comes up often enough that it seems time for posting the instructions as a pinned topic. Thanks to Maria Plet for the original information:

  • Go to "C:\Program Files (x86)\Zero G Registry" (note: Folder is hidden, so make sure Windows Explorer shows hidden files)
  • Make a backup of the file ".com.zerog.registry.xml" (just in case ;) )
  • Open ".com.zerog.registry.xml" in notepad (or any other text editor)
  • If all products and components listed in this file refer to NavDataPro, you can delete the file.
  • If you have other products and components in the file which are not related to NavDataPro, remove the NavDataPro product and the 2 components in the file.
  • Try to install again

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This post was most helpful with my (sadly needed) reinstall this weekend. Thanks for that! ;)

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