stevebarker12 2 Posted January 7, 2012 Share Posted January 7, 2012 Help Running Win XP When I try loading Antartica X program from CD onto my I get the following message Please go to Control Panel to Install & Configure System Configure The software will not load at all as it will not go past this error message When I look at CD contents all I see is a 1kb Autorun.inf file -no other files present. I have unhid all files on folders on CD drive -but again only this one file shows Yet the CD is showing a content of 7.72GB I put the CD in another PC (without Flight Sim X on it) - and ALL the CD files all show up OK and the programme starts to load OK! I have put other Flight Sim CD's in the same drive on my PC -and these run & load OK. Its just Antartica X causing a problem, After looking on web tried to get advice - I have looked for other autorun.inf files on root drive as these apparently may cause a conflict.There are none. I have also turned off anti-virus - no luck there. I have checked and there is 33GB space on my C drive - enough for the Antartica X programme I have now run out of ideas. The root problem is the CD content does not seem to be showing on my CD drive and the error message keeps coming up. Please can anyone help me as I have spent 2 weeks with no luck & sent several e-mails to Aerosoft with no answer at all. Thankyou Steve UK Link to comment Share on other sites More sharing options...
stevebarker12 2 Posted January 7, 2012 Author Share Posted January 7, 2012 Apologies Message error reads Please go to the Control Panel and Install & Configure System Components Steve Link to comment Share on other sites More sharing options...
Sasa 921 Posted January 9, 2012 Share Posted January 9, 2012 Looks like your drive isn't able to read multilayer DVDs? Is it possible this drive is a "bit" older? Bests, Sascha Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 9, 2012 Aerosoft Share Posted January 9, 2012 Help Running Win XP When I try loading Antartica X program from CD onto my I get the following message Please go to Control Panel to Install & Configure System Configure The software will not load at all as it will not go past this error message When I look at CD contents all I see is a 1kb Autorun.inf file -no other files present. I have unhid all files on folders on CD drive -but again only this one file shows Yet the CD is showing a content of 7.72GB I put the CD in another PC (without Flight Sim X on it) - and ALL the CD files all show up OK and the programme starts to load OK! I have put other Flight Sim CD's in the same drive on my PC -and these run & load OK. Its just Antartica X causing a problem, After looking on web tried to get advice - I have looked for other autorun.inf files on root drive as these apparently may cause a conflict.There are none. I have also turned off anti-virus - no luck there. I have checked and there is 33GB space on my C drive - enough for the Antartica X programme I have now run out of ideas. The root problem is the CD content does not seem to be showing on my CD drive and the error message keeps coming up. Please can anyone help me as I have spent 2 weeks with no luck & sent several e-mails to Aerosoft with no answer at all. Thankyou Steve UK Steve, I think Sascha is correct and that your drive is not capable of reading the double layered disks. If you contact us on support@ aerosoft.com we should be able to sort this out. I am worried though about your comment on the support emails as I see no open emails at this moment. I would like to sort this out and will contact you to find out what could have gone wrong. Link to comment Share on other sites More sharing options...
stevebarker12 2 Posted January 9, 2012 Author Share Posted January 9, 2012 Thankyou.My drive is 3 yrs old but has never caused problems before.i have tried a plug-in DVD on same pc and this does not work either.Odd.I think a download may be best option Kind regards Steve Link to comment Share on other sites More sharing options...
stevebarker12 2 Posted January 10, 2012 Author Share Posted January 10, 2012 My drive is 3 years old but loads all other flight sim software I plugged in another dvd drive -this did not work either Please can you arrange for me to download the software instead of using CD Thankyou Steve Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted January 11, 2012 Share Posted January 11, 2012 My drive is 3 years old but loads all other flight sim software I plugged in another dvd drive -this did not work either Please can you arrange for me to download the software instead of using CD Thankyou Steve Hello Steve, Please write to me at support@aerosoft.com and mention this issue and I will send you instructions on how to proceed. Use the Subject title, FAO Shaun. Link to comment Share on other sites More sharing options...
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