OleAndreasen Posted August 15, 2011 Share Posted August 15, 2011 ÀS the header says.... Link to comment Share on other sites More sharing options...
Chompski Posted September 14, 2011 Share Posted September 14, 2011 I think so- lots of e-mails back and forth before the summer break Link to comment Share on other sites More sharing options...
OleAndreasen Posted September 14, 2011 Author Share Posted September 14, 2011 Well Paul, my initial question was a month ago.... and if you look in the sales forum, you can see that its NOT sorted out at all. I have mailed with Mathijs, and Shaun, AND the guys in the forum, and still..... I have just written to Shaun once again, but really...... I don´t know. LOL Link to comment Share on other sites More sharing options...
Chompski Posted September 18, 2011 Share Posted September 18, 2011 I see which ones you mean - but really it is in Aerosofts hands they have had the information several times - From what I can see Shaun has asked them to contact support@aerosoft - which I am sure they have so if this hasn't resolved the issue by now I can see it going on. I think for me that puts the nail in the coffin- I don't really want to spend loads more time going over the same ground with them- I am not knocking Aerosoft I just don't think they had the procedures or the systems setup to deal with this type of sale- I think they should have enabled a generic house product in the shop which only the winners could access by a special key by us- always easier in hindsight. Well it has been great working with you all- I hope to see you in the skies soon Paul Link to comment Share on other sites More sharing options...
OleAndreasen Posted September 18, 2011 Author Share Posted September 18, 2011 I see which ones you mean - but really it is in Aerosofts hands they have had the information several times - From what I can see Shaun has asked them to contact support@aerosoft - which I am sure they have so if this hasn't resolved the issue by now I can see it going on. I think for me that puts the nail in the coffin- I don't really want to spend loads more time going over the same ground with them- I am not knocking Aerosoft I just don't think they had the procedures or the systems setup to deal with this type of sale- I think they should have enabled a generic house product in the shop which only the winners could access by a special key by us- always easier in hindsight. Well it has been great working with you all- I hope to see you in the skies soon Paul Paul.. I respect your decision. All the best from me. It was great to work with you too. Have fun man... Link to comment Share on other sites More sharing options...
Chompski Posted September 19, 2011 Share Posted September 19, 2011 Thanks I have e-mailed Mathijs to let him know Cheers Link to comment Share on other sites More sharing options...
Shaun Fletcher Posted September 21, 2011 Share Posted September 21, 2011 Hello Ole, I received an e-mail from the person who purchased a plot and Eva and I are sorting it out. Link to comment Share on other sites More sharing options...
OleAndreasen Posted September 21, 2011 Author Share Posted September 21, 2011 Hi Shaun Good to see you in here. :-) If you look in the sales forum in THIS post. roll down and you will see TWO people in here asking for the same: Invoices and some indication that the sales price will go to the charity fund - And also of course the Airbus X download..... The people are: John Giezen and Gregor So at lease one of them (if the one who mailed you is one of those above) could be PM´d or something... Thanks Ole Link to comment Share on other sites More sharing options...
Shaun Fletcher Posted September 22, 2011 Share Posted September 22, 2011 Hello Ole, it was John that I received a letter from. Let me get hold of Gregor as I'm sure he exchanged the cost of his plot for a free Huey that he had coming. Link to comment Share on other sites More sharing options...
OleAndreasen Posted September 22, 2011 Author Share Posted September 22, 2011 Hello Ole, it was John that I received a letter from. Let me get hold of Gregor as I'm sure he exchanged the cost of his plot for a free Huey that he had coming. OK. Thanks....You guys give away a lot of free stuff to a lot of people. It´s amazing - compared to what I can find other companies do... Thanks for that. Link to comment Share on other sites More sharing options...
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