OleAndreasen 72 Posted August 15, 2011 ÀS the header says.... Share this post Link to post Share on other sites
Chompski 7 Posted September 14, 2011 I think so- lots of e-mails back and forth before the summer break Share this post Link to post Share on other sites
OleAndreasen 72 Posted September 14, 2011 Well Paul, my initial question was a month ago.... and if you look in the sales forum, you can see that its NOT sorted out at all. I have mailed with Mathijs, and Shaun, AND the guys in the forum, and still..... I have just written to Shaun once again, but really...... I don´t know. LOL Share this post Link to post Share on other sites
Chompski 7 Posted September 18, 2011 I see which ones you mean - but really it is in Aerosofts hands they have had the information several times - From what I can see Shaun has asked them to contact support@aerosoft - which I am sure they have so if this hasn't resolved the issue by now I can see it going on. I think for me that puts the nail in the coffin- I don't really want to spend loads more time going over the same ground with them- I am not knocking Aerosoft I just don't think they had the procedures or the systems setup to deal with this type of sale- I think they should have enabled a generic house product in the shop which only the winners could access by a special key by us- always easier in hindsight. Well it has been great working with you all- I hope to see you in the skies soon Paul Share this post Link to post Share on other sites
OleAndreasen 72 Posted September 18, 2011 I see which ones you mean - but really it is in Aerosofts hands they have had the information several times - From what I can see Shaun has asked them to contact support@aerosoft - which I am sure they have so if this hasn't resolved the issue by now I can see it going on. I think for me that puts the nail in the coffin- I don't really want to spend loads more time going over the same ground with them- I am not knocking Aerosoft I just don't think they had the procedures or the systems setup to deal with this type of sale- I think they should have enabled a generic house product in the shop which only the winners could access by a special key by us- always easier in hindsight. Well it has been great working with you all- I hope to see you in the skies soon Paul Paul.. I respect your decision. All the best from me. It was great to work with you too. Have fun man... Share this post Link to post Share on other sites
Chompski 7 Posted September 19, 2011 Thanks I have e-mailed Mathijs to let him know Cheers Share this post Link to post Share on other sites
Shaun Fletcher 567 Posted September 21, 2011 Hello Ole, I received an e-mail from the person who purchased a plot and Eva and I are sorting it out. Share this post Link to post Share on other sites
OleAndreasen 72 Posted September 21, 2011 Hi Shaun Good to see you in here. :-) If you look in the sales forum in THIS post. roll down and you will see TWO people in here asking for the same: Invoices and some indication that the sales price will go to the charity fund - And also of course the Airbus X download..... The people are: John Giezen and Gregor So at lease one of them (if the one who mailed you is one of those above) could be PM´d or something... Thanks Ole Share this post Link to post Share on other sites
Shaun Fletcher 567 Posted September 22, 2011 Hello Ole, it was John that I received a letter from. Let me get hold of Gregor as I'm sure he exchanged the cost of his plot for a free Huey that he had coming. Share this post Link to post Share on other sites
OleAndreasen 72 Posted September 22, 2011 Hello Ole, it was John that I received a letter from. Let me get hold of Gregor as I'm sure he exchanged the cost of his plot for a free Huey that he had coming. OK. Thanks....You guys give away a lot of free stuff to a lot of people. It´s amazing - compared to what I can find other companies do... Thanks for that. Share this post Link to post Share on other sites
