Andreas Vavra 0 Posted December 30, 2022 Share Posted December 30, 2022 Hi, I'm using the latest version of the PMDG 737-800 under MSFS (1.29.30.0; MSFS v11.0.282174.99) and the Bridge software v2022.1.0.exe. I'm on the v3.0.1 firmware currently. Everything works absolutely perfect except one thing. When I minimize the bridge software to the system tray by clicking the "-" in the upper right corner the connection somehow gets lost after about 5 seconds or so. The display still shows the CDU but it is not accepting any inputs at that time anymore. As soon as I'm maximizing the bridge software window from the system tray the software starts to display all key press input figures that did not show up before and I can then start to use the CDU normally again. In short. The bridge software does not work in minimized condition for me. I do not have any other programs running at that time and I tested several USB ports including some directly at my PC without a hub in between. Will an upgrade to the latest firmware solve the problem? I'm not a big fan of firmware updates, thats the reason ehy I'm asking. Thank you! Best regards Andi Link to comment Share on other sites More sharing options...
Andreas Vavra 0 Posted January 3, 2023 Author Share Posted January 3, 2023 Do other people have the same problem with the bridge software or am I the only one? Thanks! Link to comment Share on other sites More sharing options...
Andreas Vavra 0 Posted January 7, 2023 Author Share Posted January 7, 2023 No one here owning this CDU? The developer is also not responding to my email. Its a nice piece of hardware but support seems not to be the best Link to comment Share on other sites More sharing options...
Andreas Vavra 0 Posted January 11, 2023 Author Share Posted January 11, 2023 11 days since my Email to the Cockpitmaster support team and no reaction yet. Also no answer in this forum. Thats a perfect example of bad product support. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 12, 2023 Aerosoft Share Posted January 12, 2023 We will point our your request to the people at Cockpit Master. Sorry we missed it here. We simply have not seen this issue before (nor does it seem anybody else) and simply have no idea what could cause this. Link to comment Share on other sites More sharing options...
Andreas Vavra 0 Posted January 12, 2023 Author Share Posted January 12, 2023 Great. Thank you very much! Looking forward to your reply! Link to comment Share on other sites More sharing options...
Aerosoft SimWare 730 Posted January 13, 2023 Aerosoft Share Posted January 13, 2023 Hi, Indeed, my bad. I overlooked this question, sorry. I cannot reproduce the issue either. My config is however slightly different : CockpitSimulator software v0.10.6 / Firmware 1.4.0. Minimizing doesn't break the communication at all. We will, as Mathijs said, ask the manufacturer about this. Best regards. Link to comment Share on other sites More sharing options...
Klumpen77 0 Posted January 13, 2023 Share Posted January 13, 2023 No problems here CockpitSimulator software v0.10.6 Firmware V 3.0.1 Link to comment Share on other sites More sharing options...
Andreas Vavra 0 Posted January 19, 2023 Author Share Posted January 19, 2023 Any news from Cockpitmaster already? Is my problem maybe related to the fact that I'm using MSFS experimental multi monitor function? Maybe this is causing a loose of focus? Link to comment Share on other sites More sharing options...
Andreas Vavra 0 Posted January 24, 2023 Author Share Posted January 24, 2023 Did the Cockpitmaster support already give a statement? I might be able to provide a log file if this is implemented in the driver? Link to comment Share on other sites More sharing options...
Andreas Vavra 0 Posted January 27, 2023 Author Share Posted January 27, 2023 Ok..topic is closed for me. I'm keeping in mind that Cockpitmaster support is not existant and I keep my fingers crossed that my CDU will never have a real defect. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted January 29, 2023 Deputy Sheriffs Share Posted January 29, 2023 On 1/27/2023 at 10:25 AM, Andreas Vavra said: Ok..topic is closed for me. I'm keeping in mind that Cockpitmaster support is not existant and I keep my fingers crossed that my CDU will never have a real defect. Closed as you wish, but any reply received from CockpitMaster can be added by a moderator via PM to a mod. Link to comment Share on other sites More sharing options...
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