k78908448 9 Posted May 2, 2021 Share Posted May 2, 2021 Hi, there. Just realize that ""one topic one issue"", so i open another one for this issue. In Configurator, I selected Navigraph, but it still doesn't work. Please login to display this image. Link to comment Share on other sites More sharing options...
k78908448 9 Posted May 2, 2021 Author Share Posted May 2, 2021 And this is how it shows at the moment. Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted May 2, 2021 Deputy Sheriffs Share Posted May 2, 2021 looks as if no database at all is installed. Please run the attched tool, post the output, so that we know more about your environment and if everything is as it should be. ASVersionInfo_1102.zip Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted May 2, 2021 Deputy Sheriffs Share Posted May 2, 2021 You should install into this folder and it should look like this: Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted May 2, 2021 Deputy Sheriffs Share Posted May 2, 2021 And one question....are you running FSX or P3D? Link to comment Share on other sites More sharing options...
k78908448 9 Posted May 2, 2021 Author Share Posted May 2, 2021 4 hours ago, masterhawk said: And one question....are you running FSX or P3D? P3dv5 Link to comment Share on other sites More sharing options...
k78908448 9 Posted May 3, 2021 Author Share Posted May 3, 2021 9 hours ago, mopperle said: looks as if no database at all is installed. Please run the attched tool, post the output, so that we know more about your environment and if everything is as it should be. ASVersionInfo_1102.zip 14.72 kB · 0 downloads I’ll try it this evening when finish work(UTC+8 Taipei time) And the folder you show me is that what it looks like at the moment, even thought I haven’t done anything you said, but i’ll try. Link to comment Share on other sites More sharing options...
Deputy Sheriffs masterhawk 799 Posted May 3, 2021 Deputy Sheriffs Share Posted May 3, 2021 5 hours ago, k78908448 said: P3dv5 Ok, so I move the topic into the correct section. Link to comment Share on other sites More sharing options...
k78908448 9 Posted May 3, 2021 Author Share Posted May 3, 2021 19 hours ago, mopperle said: looks as if no database at all is installed. Please run the attched tool, post the output, so that we know more about your environment and if everything is as it should be. ASVersionInfo_1102.zip 14.72 kB · 2 downloads Hardware -------- CPU Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz GPU NVIDIA GeForce RTX 2060 () GPU Driver 466.27 GPU Intel(R) UHD Graphics 630 (1920 x 1080 x 4294967296 色彩) GPU Driver 27.20.100.9126 RAM 16GB @ 2933MHz Microsoft Windows ----------------- Windows 10 20H2 October 2020 Update / Version 10.0.19042 / 64-bit User Profile and Document Folders --------------------------------- User Profile Location: Environment.GetFolderPath = C:\Users\k7890 Volatile Environment\USERPROFILE = C:\Users\k7890 Documents Folder: Environment.GetFolderPath = C:\Users\k7890\OneDrive\文件 Shell Folders\Personal = C:\Users\k7890\OneDrive\文件 Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator (2020) --------------------------------- No Microsoft Flight Simulator (2020) found! Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v5.x (5.1.12.26829) found at: C:\Program Files\Lockheed Martin\Prepar3D v5\ Prepar3D v4.x not installed Prepar3D v3.x not installed FSX Steam Edition not installed FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.19041.320 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.19041.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 - (Version Data: 10.0.30319.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29914 - (Version Data: 14.28.29914.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29914 - (Version Data: 14.28.29914.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914 - (Version Data: 14.28.29914.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914 - (Version Data: 14.28.29914.0) Prepar3D v5 Academic Client - (Version Data: 5.1.12.0) Prepar3D v5 Content - (Version Data: 5.1.12.0) Prepar3D v5 Scenery - (Version Data: 5.1.12.0) Prepar3D v5 SDK 5.1.12.26829 - (Version Data: 5.1.12.0) Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted May 3, 2021 Deputy Sheriffs Share Posted May 3, 2021 Your documents folder is linked to OneDrive. Unlink the documents folder. Not sure whether the special characters are also a problem. Link to comment Share on other sites More sharing options...
k78908448 9 Posted May 3, 2021 Author Share Posted May 3, 2021 2 minutes ago, mopperle said: Your documents folder is linked to OneDrive. Unlink the documents folder. Not sure whether the special characters are also a problem. how shall i Unlink? special characters is chinese, I am taiwanese. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted May 3, 2021 Deputy Sheriffs Share Posted May 3, 2021 7 minutes ago, k78908448 said: how shall i Unlink? Using Google, you find many "How To" Link to comment Share on other sites More sharing options...
k78908448 9 Posted May 3, 2021 Author Share Posted May 3, 2021 4 minutes ago, mopperle said: Using Google, you find many "How To" I don't see what you mean. unlink for my computuer or just for aerosoft a321 Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted May 3, 2021 Deputy Sheriffs Share Posted May 3, 2021 https://answers.microsoft.com/en-us/windows/forum/windows_10-files/unlink-my-documents-folder-from-onedrive/21edbce4-a38e-489b-8aab-608f0f4ee506 Link to comment Share on other sites More sharing options...
k78908448 9 Posted May 3, 2021 Author Share Posted May 3, 2021 5 minutes ago, mopperle said: https://answers.microsoft.com/en-us/windows/forum/windows_10-files/unlink-my-documents-folder-from-onedrive/21edbce4-a38e-489b-8aab-608f0f4ee506 I did, and reinstall a321, but it still goes through one drive. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted May 3, 2021 Deputy Sheriffs Share Posted May 3, 2021 run the tool provided above again Link to comment Share on other sites More sharing options...
k78908448 9 Posted May 3, 2021 Author Share Posted May 3, 2021 3 minutes ago, mopperle said: run the tool provided above again well, after i fix the setting and reinstallation. I just move all the files again into document folder, it finally works. I do appreciate for your help and patience, It's brand new computer which I just bought 2days ago, haven't met this before. Thank you again, hope this experience will be able to help more people. Regards. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted May 3, 2021 Deputy Sheriffs Share Posted May 3, 2021 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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