FL410 0 Posted July 9, 2020 Share Posted July 9, 2020 hey guys how are you doing recently i bought P3d V5, and aerosoft A330 professional. i followed every step to install and installation was good. i did pre-flight set up and pushed joystick throttle ( Saitek X52) and engines were not responding. so i thought may be the joystick issue so i tried with other aircraft (F16) and it worked well. as the image shows the 'DONUT' is moving but the N1 is not responding when i pushed F3 button N1 responds but DONUT is not responding. how can deal with this problem? Link to post Share on other sites
mopperle 3460 Posted July 9, 2020 Share Posted July 9, 2020 Did you run the v5 installer of the A330 or maybe the v4 installer? Link to post Share on other sites
FL410 0 Posted July 9, 2020 Author Share Posted July 9, 2020 v5 installer. I tried v4 But it won’t install it Link to post Share on other sites
masterhawk 664 Posted July 10, 2020 Share Posted July 10, 2020 All correct mapped in P3D controller setup? FSUIPC running? All runtimes up to date? Link to post Share on other sites
FL410 0 Posted July 10, 2020 Author Share Posted July 10, 2020 Yes all correct p3d set up. do i need FSUIPC for a330? im not sure what kind of runtimes you asking for Link to post Share on other sites
mopperle 3460 Posted July 10, 2020 Share Posted July 10, 2020 You do not need FSUIPC! Runtimes = Microsoft Visual C++ Redidtributables. Run the attached tool and post the output here. ASVersionInfo.zip Link to post Share on other sites
FL410 0 Posted July 11, 2020 Author Share Posted July 11, 2020 Mopperle this is my output Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Flight Simulator SimConnect Client v10.0.62615.0 - (Version Data: 10.0.62615.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.50727.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Prepar3D v5 Academic Client - (Version Data: 5.0.31.0) Prepar3D v5 Content - (Version Data: 5.0.31.0) Prepar3D v5 Scenery - (Version Data: 5.0.31.0) Link to post Share on other sites
boriquadelbronx@hotmail.co 0 Posted July 12, 2020 Share Posted July 12, 2020 Hello, Ok I ran the tool you sent, and attached the results below. Thank you. Regards, Jaime Hardware Tool Results.TXT Link to post Share on other sites
mopperle 3460 Posted July 13, 2020 Share Posted July 13, 2020 On 7/11/2020 at 8:03 AM, FL410 said: Mopperle this is my output Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Flight Simulator SimConnect Client v10.0.62615.0 - (Version Data: 10.0.62615.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.50727.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508 - (Version Data: 14.25.28508.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Prepar3D v5 Academic Client - (Version Data: 5.0.31.0) Prepar3D v5 Content - (Version Data: 5.0.31.0) Prepar3D v5 Scenery - (Version Data: 5.0.31.0) Sorry, uncomplete Link to post Share on other sites
mopperle 3460 Posted July 13, 2020 Share Posted July 13, 2020 16 hours ago, boriquadelbronx@hotmail.co said: Hello, Ok I ran the tool you sent, and attached the results below. Thank you. Regards, Jaime Hardware Tool Results.TXT 3.66 kB · 1 download Check your other topic Link to post Share on other sites
FL410 0 Posted July 13, 2020 Author Share Posted July 13, 2020 9 hours ago, mopperle said: Sorry, uncomplete sorry this is the complete one version.TXT Link to post Share on other sites
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