TheBoeing748 0 Posted April 12, 2020 Share Posted April 12, 2020 Hello, I bought both the Airbus A320 professional family and the A330 professional about 3 months ago and just recently started having this problem. It shows up in all variants and an uninstall and reinstall didn't work and neither did the fix for the user_links.txt file. Any help? Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted April 13, 2020 Deputy Sheriffs Share Posted April 13, 2020 12 hours ago, TheBoeing748 said: just recently started having this problem. And what has changed on your system? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted April 13, 2020 Aerosoft Share Posted April 13, 2020 Do you have a folder called WebSimBrowser in your sim root folder? Link to comment Share on other sites More sharing options...
TheBoeing748 0 Posted April 13, 2020 Author Share Posted April 13, 2020 7 hours ago, Mathijs Kok said: Do you have a folder called WebSimBrowser in your sim root folder? I do have the folder in my sim root folder 13 hours ago, mopperle said: And what has changed on your system? Reinstallation of the aircraft to get the new updates Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted April 14, 2020 Deputy Sheriffs Share Posted April 14, 2020 To which folder did you install P3D? To which folder did you install the Airbus? Please run the attched tool and post the output here. ASVersionInfo.zip Link to comment Share on other sites More sharing options...
TheBoeing748 0 Posted April 14, 2020 Author Share Posted April 14, 2020 15 hours ago, mopperle said: To which folder did you install P3D? To which folder did you install the Airbus? Please run the attched tool and post the output here. ASVersionInfo.zip 12.77 kB · 1 download I have P3D installed in my Program Files folder and the Aerosoft aircraft installed in the Documents folder ASinfo.TXT Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted April 15, 2020 Deputy Sheriffs Share Posted April 15, 2020 Please update your P3D to its latest version 4.5. with HF2 Link to comment Share on other sites More sharing options...
Boeing_747_400 0 Posted September 17, 2021 Share Posted September 17, 2021 On 4/15/2020 at 11:52 AM, mopperle said: Please update your P3D to its latest version 4.5. with HF2 Sorry, i have same problem. My version in attach. How to understand which version of the simulator is installed? HF1 or another not indicated! ASinfo.TXT Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 17, 2021 Deputy Sheriffs Share Posted September 17, 2021 Your complete system is totally outdated: - Windows 10 is outdated: run Windows Update as often as possible until no more updates are being offered - all your Visual C++ libraries are outdated; latest versions can be found here: https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0 - P3Dv4.5 is outdated, latest version is 4.5.14.34698; got to the P3D website and download HF3 Which exact version of the Airbus do you have installed? Link to comment Share on other sites More sharing options...
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