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Crash to Desktop

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P3D V4.5 with all hot fixes and A330 updates installed Windows 7 professional (Updated) . Sim crashes with any aircraft 10-15 seconds after startup.

 

Here is the error log.

 

Log Name:      Application
Source:        Application Error
Date:          1/1/2020 10:55:53 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Craig-PC
Description:
Faulting application name: Prepar3D.exe, version: 4.5.11.29713, time stamp: 0x5ca56c53
Faulting module name: KERNELBASE.dll, version: 6.1.7601.24540, time stamp: 0x5ddf3fa2
Exception code: 0xc0020001
Fault offset: 0x000000000000b87d
Faulting process id: 0x2710
Faulting application start time: 0x01d5c122a9832302
Faulting application path: J:\Lockheed Martin\Prepar3D.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 2745c778-2d1c-11ea-9c07-844bf54c61b8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-01-02T04:55:53.000000000Z" />
    <EventRecordID>173549</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Craig-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Prepar3D.exe</Data>
    <Data>4.5.11.29713</Data>
    <Data>5ca56c53</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.24540</Data>
    <Data>5ddf3fa2</Data>
    <Data>c0020001</Data>
    <Data>000000000000b87d</Data>
    <Data>2710</Data>
    <Data>01d5c122a9832302</Data>
    <Data>J:\Lockheed Martin\Prepar3D.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>2745c778-2d1c-11ea-9c07-844bf54c61b8</Data>
  </EventData>
</Event>

 

 

Attached are the DLL.XML file fro P3D and KERNELBASE.dll files.

any solutions?

 

Regards,

 

Craig

 

 

KernelBase.dll dll.xml

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2 problems:

- you are not using the latest version if P3D

- Windows 7 is not dupported.

 

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Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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