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Marco Rivera

smaller errors that were noticed

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Hello Team,


I am very appreciated over your time and effort for making a such great add-on. I am aware that a to-do list is there with priorities and know that coding is not an easy thing to do. I came across a anomaly while flying. 


1. On 2 separate occasions  exactly 16.1 nm before TOD the P3D will freeze up and then crash. Only when flying the A330 this had occurred. Here is the event viewer log for the CTD before TOD: 


Log Name:      Application
Source:        Application Error
Date:          1/1/2020 12:39:53 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-MARCO
Faulting application name: Prepar3D.exe, version:, time stamp: 0x5d8abf93
Faulting module name: terrain.dll, version:, time stamp: 0x5d8abed8
Exception code: 0xc0000005
Fault offset: 0x00000000000e30df
Faulting process id: 0x31dc
Faulting application start time: 0x01d5c0786d62495b
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Program Files\Lockheed Martin\Prepar3D v4\terrain.dll
Report Id: a4c1961d-2a1f-4406-bef0-7fc0e4456c00
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="">
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <TimeCreated SystemTime="2020-01-01T17:39:53.366707600Z" />
    <Security />
    <Data>C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data>
    <Data>C:\Program Files\Lockheed Martin\Prepar3D v4\terrain.dll</Data>



2. Yesterday I flew from FRA-CLT and over the coast of Britain at FL360/ 0.82 over EGHE with live weather conditions using active sky the Airbus A330 completely shut off all screens went black and the aircraft started a descent then once I was able to reach FL244 I activated the APU and all systems went back on. Unfortunately I had then to re due the programming and pick up where I left out at.  Did not seem normal and no automatic faults was set up to practice. If that makes sense? 


3. I had the same problem as many with the refueling during mid air. Once I was on my decent from CLT into FRA at FL 350 the refueling stopped automatically and it continued under normal operations. 

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Our aircraft does not load the terrain.dll in any way. Is that CTD repeatable?

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