Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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how to disconnect electric group

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Go to the MCDU options screen (click top centre oval above MCDU left screen or from pedestal MSDU). Select GND SERVICES and disconnect EXT PWR.

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