kian3454 1 Posted December 17, 2019 Share Posted December 17, 2019 Can anyone help me with this Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: FMGS.dll, version: 3.64.0.47, time stamp: 0x5d363009 Exception code: 0xc0000005 Fault offset: 0x00000000000bdbb0 Faulting process ID: 0x3230 Faulting application start time: 0x01d5ab89f238d5e2 Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: C:\Users\Owner\Documents\Aerosoft\Aerosoft A320-A321 Professional\SimObjects\Airplanes\Aerosoft A320-A321 Professional Base\Panel_Fallback\DLLs\FMGS.dll Report ID: fb1820db-0d94-45db-8c47-8dff4c8726bf Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 18, 2019 Aerosoft Share Posted December 18, 2019 Is there anything you did when that happens? Can you recreate it? Link to comment Share on other sites More sharing options...
kian3454 1 Posted December 19, 2019 Author Share Posted December 19, 2019 i cant recreate it because i dont know specifically what happened but what i remember was i was clearing some waypoints in the mcdu and then i just crashed Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 19, 2019 Aerosoft Share Posted December 19, 2019 If you ever see it again do not restart your sim but zip up the data folder and send it to me. Link to comment Share on other sites More sharing options...
kian3454 1 Posted December 19, 2019 Author Share Posted December 19, 2019 ok what do you mean by data folder. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 19, 2019 Aerosoft Share Posted December 19, 2019 Depends on where you installed the product but it will be something like this: Please login to display this image. Link to comment Share on other sites More sharing options...
kian3454 1 Posted December 19, 2019 Author Share Posted December 19, 2019 ok ill do that next time Link to comment Share on other sites More sharing options...
Bigt 83 Posted December 28, 2019 Share Posted December 28, 2019 I just had this CTD on my flight from KPDX-PHNL. Here is my event log. Like the poster above, I was clearing waypoints and inserting a Direct-To when I had the CTD. This is the second one I've had out of my 15 or so flights so it doesn't happen often but it does occur. Log Name: Application Source: Application Error Date: 12/27/2019 7:24:34 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-VR0OCED Description: Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: FMGS.dll, version: 3.64.0.93, time stamp: 0x5df9fbf0 Exception code: 0xc0000005 Fault offset: 0x00000000000bc7e7 Faulting process id: 0xc54 Faulting application start time: 0x01d5bd124a15a457 Faulting application path: C:\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: C:\Users\Thierry\Documents\Prepar3D v4 Add-ons\Aerosoft A330 Professional\SimObjects\Airplanes\Aerosoft A330 Professional Base\Panel_Fallback\DLLs\FMGS.dll Report Id: e362fa31-48f6-41e1-b78c-2c2a3eca0ee8 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-12-28T03:24:34.981587200Z" /> <EventRecordID>32096</EventRecordID> <Channel>Application</Channel> <Computer>DESKTOP-VR0OCED</Computer> <Security /> </System> <EventData> <Data>Prepar3D.exe</Data> <Data>4.5.13.32097</Data> <Data>5d8abf93</Data> <Data>FMGS.dll</Data> <Data>3.64.0.93</Data> <Data>5df9fbf0</Data> <Data>c0000005</Data> <Data>00000000000bc7e7</Data> <Data>c54</Data> <Data>01d5bd124a15a457</Data> <Data>C:\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data> <Data>C:\Users\Thierry\Documents\Prepar3D v4 Add-ons\Aerosoft A330 Professional\SimObjects\Airplanes\Aerosoft A330 Professional Base\Panel_Fallback\DLLs\FMGS.dll</Data> <Data>e362fa31-48f6-41e1-b78c-2c2a3eca0ee8</Data> <Data> </Data> <Data> </Data> </EventData> </Event> Link to comment Share on other sites More sharing options...
PhilipHallberg 0 Posted December 30, 2019 Share Posted December 30, 2019 I had a CTD for the first time today with the A330. Latest experimental update. I was in the air in a holding and adding and fixing waypoints in the FMC. Sounds similar to the other crashes. Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: FMGS.dll, version: 3.64.0.93, time stamp: 0x5df9fbf0 Exception code: 0xc0000005 Fault offset: 0x00000000000bcd31 Faulting process id: 0x2fc0 Faulting application start time: 0x01d5be63a656c3ce Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: C:\Users\Philip\Documents\Aerosoft\Aerosoft A330 Professional\SimObjects\Airplanes\Aerosoft A330 Professional Base\Panel_Fallback\DLLs\FMGS.dll Report Id: 546fe2c1-728f-41e0-a07b-280f04f0a16c Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
kian3454 1 Posted January 3, 2020 Author Share Posted January 3, 2020 its practically the same crash but with a different aircraft were you adding/removing waypoints in the mcdu Link to comment Share on other sites More sharing options...
Bigt 83 Posted January 3, 2020 Share Posted January 3, 2020 58 minutes ago, kian3454 said: its practically the same crash but with a different aircraft were you adding/removing waypoints in the mcdu Yes. Link to comment Share on other sites More sharing options...
kian3454 1 Posted January 3, 2020 Author Share Posted January 3, 2020 yeah mine is the same next time it happens make a copy of the data folder and zip it up the post it on here for mathijs to look at Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.