Ray Proudfoot 231 Posted July 12, 2019 Share Posted July 12, 2019 I'm running v2.03 of PFPX. When the interface opens on the Schedule page I select the Flight tab. When I press Load there is a short pause and then PFPX crashes to the desktop. Happened three times now with a reboot too. I suspect a Windows 10 update may have caused it but it's worrying as the program is usually pretty stable. Will this post suffice or do I need to raise a ticket? This is the error produced:- Faulting application name: PFPX.exe, version: 2.0.3.0, time stamp: 0x5c0e3189 Faulting module name: ntdll.dll, version: 10.0.18362.1, time stamp: 0x9bbcb4a9 Exception code: 0xc0000005 Fault offset: 0x00040a78 Faulting process ID: 0x3630 Faulting application start time: 0x01d538a59bd450eb Faulting application path: C:\Program Files (x86)\Professional Flight Planner X\PFPX.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: d2da0155-1f1d-4361-9c2a-f9b3f6468df4 Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted July 12, 2019 Deputy Sheriffs Share Posted July 12, 2019 ntdll.dll can be everything and points usually to something else like libraries and/or drivers In my case I never got PFPX working on my new PC (always got a ntdll.dll crash) until I got the Windows 1903 update. Since then it works flawless. Link to comment Share on other sites More sharing options...
srcooke 421 Posted July 12, 2019 Share Posted July 12, 2019 I would try reinstalling your graphics drivers Ray ( or roll back if recently changed ), also reinstall the vcredist using the 2015-2019 version Link to comment Share on other sites More sharing options...
Ray Proudfoot 231 Posted July 12, 2019 Author Share Posted July 12, 2019 Thanks for the suggestions chaps. I did find that creating a new plan then did allow the Load option to work but obviously I don’t want to do that each time. I shall try installing the vcredist files first, thanks. I am on 1903 which appears to have caused the problem. Don’t you just love Windows. Link to comment Share on other sites More sharing options...
Ray Proudfoot 231 Posted July 12, 2019 Author Share Posted July 12, 2019 39 minutes ago, srcooke said: I would try reinstalling your graphics drivers Ray ( or roll back if recently changed ), also reinstall the vcredist using the 2015-2019 version Installing the x86 version of vcredist did the trick, thanks Stephen. Link to comment Share on other sites More sharing options...
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