Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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I seem to remember  @Mathijs Kok saying we were to have an update this week to improve the VS etc; is that still on the cards?

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Unlikely over the weekend. They're trying to get back to normal hours with the devs and testers, thus I wouldn't expect anything 'till Monday mid-day or so. Or at least perhaps an update on when.

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