GermanyGreece93 3 Posted July 25, 2018 Share Posted July 25, 2018 I am receiving the following error while updating the product with the updater: Reguläre und experimentelle Aktualisierungen werden angezeigt Prepar3D 4.x gefunden: (D:\Lockheed Martin\Prepar3D v4\) Produktname: Aerosoft A318-A319 Professional for Prepar3D v4.x Add-on Pfad: C:\Users\alexa\Documents\Aerosoft\Aerosoft A318-A319 Professional Installierte Version: 1.0.1.0 Verfügbare Version: 1.0.1.3 / Experimental Update 1.0.1.3 Aktualisierungsbeschreibung: Aerosoft A319/A319 professional Thursday, July 24, 2018 This text holds the information we gathered after the manual was created. --------------------------------------- --------------------------------------- Copyright (c) 2018 Aerosoftgmbh All Rights Reserved. Herunterladen und entpacken Version_1013_EXP\Airplanes.zip... Installieren Version_1013_EXP\Airplanes.zip... Fehler bei Installation der Datei Version_1013_EXP\Airplanes.zip: System.IO.IOException: Der Prozess kann nicht auf die Datei "C:\Users\alexa\Documents\Aerosoft\Aerosoft A318-A319 Professional\SimObjects\Airplanes\Aerosoft A318-A319 Professional Base\Panel_Fallback\AB_Systems\AB_Startup.xml" zugreifen, da sie von einem anderen Prozess verwendet wird. bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) bei System.IO.Compression.ZipFileExtensions.ExtractToFile(ZipArchiveEntry source, String destinationFileName, Boolean overwrite) bei ASUpdater.MainWindow.HandleDownloadComplete(Object sender, AsyncCompletedEventArgs e) Aktualisierung abgebrochen! Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 25, 2018 Aerosoft Share Posted July 25, 2018 That error is rather clear. The file that needs to be accessed is locked by your OS. Either it is loaded by some process or there is software blocking access to it - most likely some kind of anti-virus software. We suggest to reboot the machine, disable anti-virus, and before doing anything else run the updater with admin rights. Don't forget to re-enabled anti-virus right away after doing that. Link to comment Share on other sites More sharing options...
GermanyGreece93 3 Posted July 26, 2018 Author Share Posted July 26, 2018 Yes, that worked. Thanks for your help Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3695 Posted July 26, 2018 Developer Share Posted July 26, 2018 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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