Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

Jump to content

Recommended Posts

I have flown the CRJ 700/900 4 times.. And it CTD during descent.

I have flown in Australia around Brisbane and the latest is in France around LFBM . The Mouse arrow spins and the the whole screen freezes .. I have to CTRL-ALT-DEL for stopping the freeze. 

I have ORBX max sceneries for the involved areas .


All the best







Share this post

Link to post
Share on other sites

I have a few questions on this:

- which simulator do you use?

- which version of the CRJ do you use?

- did you use the FMC on those flights?

- if yes, which navigation data (NavDataPro or Navigraph) do you use?

- please post your flightplan and an approximate location of the issue.


Thanks a lot.


Share this post

Link to post
Share on other sites

I discovered that my computer needed defrag... 

This is the error..


Hans you write...


 have a few questions on this:


I come back....


Lognavn:       Application
Kilde:         Application Hang
Dato:          12-05-2018 01:02:39
Hændelses-id:  1002
Niveau:        Fejl
Nøgleord:      Klassisk
Bruger:        I/T
Computer:      Julean-Pc
Programmet Prepar3D.exe version afbrød kommunikationen med Windows og blev afsluttet. Hvis du vil se, om der findes flere oplysninger om problemet, kan du læse om problemets historik via Løsningscenter.
 Proces-id: 18e0
 Starttidspunkt: 01d3e95e8608ed3e
 Afslutningstidspunkt: 262
 Programsti: E:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
 Rapport-id: 3e2f6b1f-556f-11e8-ac19-f832e4866aa9

<Event xmlns="">
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <TimeCreated SystemTime="2018-05-11T23:02:39.000000000Z" />
    <Security />
    <Data>E:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data>

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...