Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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nando21

error in perfomance file

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hello,

I am trying to do a flight dispatch in PFPX. I got a warning about  error in perfomance file.

You can see in the picture, I appreciate if you can help me.

Another thing is that I didn´t see the CI COST INDEX OPTION in the A320.

 

Regards.

PFPX issue.png

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I have the same problem with the B777-300ER. Whenever my TOM is above 330t, I get the "error in performance file" warning.

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