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TrevorS

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Everything posted by TrevorS

  1. It's been over a week now! I need some feed back please Matijs.
  2. According to the pic you have a negative climb rate. Engage the AP with a positive climb rate and see if that helps
  3. There is a thread on this forum entitled "Manual flight and pitch inertia" - it was started on March 17, 2021 and the last post is dated July 13, 2022 and no CLEAR response has been given. This problem still exists - just watch some you tube videos and see how wonky the pitch is on take off. The speeds go way above V2+10 before the plane becomes stable in the initial climb out. I submitted a ticket (#4149) regarding this matter. Below is the response I received. "We do not have any such reports at the moment. Is your trim correctly set and your hardware/joystick properly configured? The in-sim w&b menu will not match the actual w&b figures. The only reference is your efb, as pointed out in the manuals. Mit freundlichen Grüßen / With friendly greetings, Florian Venus Aerosoft Customer Support" Yet the above mentioned post is one such report - at the moment. This problem needs immediate attention from at least Alex. The response I would appreciate is: 1. Acknowledgement of the problem from Aerosoft 2. Their word that they will resolve it (which was already promised by Alex in the mentioned post but has since been silent) 3. When we can expect a fix - keep us updated and not to let this post go "cold" 4. No flippant and sarcastic responses Regards Trevor
  4. That is NOT the correct answer! You should be doing everything possible to keep your paying customers happy. We don't need flippant replies - we need fixes. How we feel about a company depends a lot upon their support - this is something that you as a director should be working hard at!!!
  5. Mine is the same 2.5.0.1 In the product.cfg file it indicates 2.5.0.3
  6. Thanks for the update Hans. Glideslope works like a charm again and I can also use the keyboard to control throttles. Appreciated. Trevor
  7. Been almost 3 weeks!. Would appreciate an update Hans. Trevor
  8. What kind of an answer is that? And if time does not allow?
  9. I asked a question concerning the CRJ on 30 May 2021. To this date I have still not received a definite answer. I again asked for a response from Aerosoft on 18 June. No response - I find this to be an absolute disgrace. Members from aerosoft have seen the question but will not respond. So I ask you this time, Mathijs - What the hang is going on with the CRJ for P3D? There are several unresolved issues. I expect a response now from you please. Regards Trevor
  10. This is a known problem and hopefully Hans is silently working on it.
  11. It's been seen - locked and unlocked BUT no response. I have posted on the P3D forum as well BUT, NO response!
  12. I have been waiting for just over two weeks for a response from aerosoft support regarding problems with the CRJ in P3D. It appears that we, as P3D customers, have just been dumped. Aerosoft accepted my money a LOOOOOOOOONG time ago, but I still do NOT have a fully functional aircraft. When is the CRJ ever going to be fixed for P3D? If a paying customer asks a question, it should be answered - what I call good manners. What if I made my payment over 2 years!! Can someone from aerosoft please explain what is going on? - and no sarcasim please!!
  13. I have been waiting for just over two weeks for a response from aerosoft support regarding problems with the CRJ in P3D. It appears that we, as P3D customers, have just been dumped. Aerosoft accepted my money a LOOOOOOOOONG time ago, but I still do NOT have a fully functional aircraft. When is the CRJ ever going to be fixed for P3D? If a paying customer asks a question, it should be answered - what I call good manners. What if I made my payment over 2 years!! Can someone from aerosoft please explain what is going on? - and no sarcasim please!!
  14. Think I will do the same. I feel like a mushroom - being left in the dark! Is it still being tested? Some decent feedback would be appreciated.
  15. I see there is an update for MSFS. When can we expect one for P3D? Regards
  16. Hi Hans Are you still checking the P3D forum as there are CRJ queries there. Thanks Regards Trevor Selby
  17. Coming in to EKCH rwy12 (ILS). The LOC was captured and altitude 3000. The GS was armed but not yet alive. All was going well. Suddenly the plane started descending (before GS came alive). Tried the approach again and the same thing happened - suddenly started losing altitude - would not hold the set altitude of 3000
  18. The throttle is working now but NOT the F3 key. Throttles in VC move when i push F3 but no engine readings- N1. The F1, F2 and F4 keys work but not F3 Can you please fix this F3 key issue Hans.
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