PSteele 0 Posted July 15, 2017 Share Posted July 15, 2017 Hi, I get an error (in German) when attempting to uninstall Approaching Innsbruck: Bitte deinstallieren Sie die vorhandene Version, bevor Sie diese Version installieren. ...which apparently translates to... Please uninstall the existing version before installing this version. I've read several other posts on this forum about this problem and the response has been to download a zip file however the zip file is 0 bytes in length. Could someone offer some advice as to what I need to do to uninstall the product ? Thanks, Peter. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 15, 2017 Deputy Sheriffs Share Posted July 15, 2017 Peter, in this case best is to contact support directly via support@aerosoft.com. But as it is weekend do not expect ans answer before Monday. Link to comment Share on other sites More sharing options...
PSteele 0 Posted July 15, 2017 Author Share Posted July 15, 2017 Many thanks for the quick reply mopperle! Link to comment Share on other sites More sharing options...
Helmut Brandt 54 Posted July 15, 2017 Share Posted July 15, 2017 könnte diese hier sein Gruß Helmut LOWI-Issue.zip Link to comment Share on other sites More sharing options...
trsanchez 2 Posted July 18, 2017 Share Posted July 18, 2017 Dear Peter, does the suggestion from Helle ( LOWI-Issue.zip) file solve your issue? Link to comment Share on other sites More sharing options...
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