bomba 0 Posted July 23, 2013 Share Posted July 23, 2013 Where can I get support for Berlin- Wittenberg? It is not yet listed in the support forum. I have installed it but get a error message saying "something bad has happened to your program" when trying to run. Link to comment https://forum.aerosoft.com/index.php?/topic/70871-berlin-wittenberg-for-train-simulator-2013-support/ Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51562 Posted July 23, 2013 Aerosoft Share Posted July 23, 2013 Could you send us an image of that error? Link to comment https://forum.aerosoft.com/index.php?/topic/70871-berlin-wittenberg-for-train-simulator-2013-support/#findComment-506752 Share on other sites More sharing options...
bomba 0 Posted July 27, 2013 Author Share Posted July 27, 2013 Not sure how to post an image but this is a description of what occurs:When attempting to run any Berlin - Wittenberg scenario, Train Simulator closes and I get a message on my desktop that says "something bad has happened in your program. would you like to save a diagnostic file?". This only occurs when trying to run a Berlin - Wittenberg scenario. All other routes work fine. Link to comment https://forum.aerosoft.com/index.php?/topic/70871-berlin-wittenberg-for-train-simulator-2013-support/#findComment-507585 Share on other sites More sharing options...
Badfinger 62 Posted July 27, 2013 Share Posted July 27, 2013 You will need to verify your cache. Sounds like an unrecoverable error. If you verify the cache, steam will re download etc Link to comment https://forum.aerosoft.com/index.php?/topic/70871-berlin-wittenberg-for-train-simulator-2013-support/#findComment-507587 Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51562 Posted July 27, 2013 Aerosoft Share Posted July 27, 2013 Not sure how to post an image but this is a description of what occurs: When attempting to run any Berlin - Wittenberg scenario, Train Simulator closes and I get a message on my desktop that says "something bad has happened in your program. would you like to save a diagnostic file?". This only occurs when trying to run a Berlin - Wittenberg scenario. All other routes work fine. Can you send the diagnostic file to support@aerosoft.com? Link to comment https://forum.aerosoft.com/index.php?/topic/70871-berlin-wittenberg-for-train-simulator-2013-support/#findComment-507690 Share on other sites More sharing options...
bomba 0 Posted July 28, 2013 Author Share Posted July 28, 2013 You will need to verify your cache. Sounds like an unrecoverable error. If you verify the cache, steam will re download etcThis route is not found on steam. It was purchased direct from Aerosoft. Link to comment https://forum.aerosoft.com/index.php?/topic/70871-berlin-wittenberg-for-train-simulator-2013-support/#findComment-508065 Share on other sites More sharing options...
bomba 0 Posted July 29, 2013 Author Share Posted July 29, 2013 Can you send the diagnostic file to support@aerosoft.com?I have sent the diagnostic file (.dmp) to support@aerosoft.com. Link to comment https://forum.aerosoft.com/index.php?/topic/70871-berlin-wittenberg-for-train-simulator-2013-support/#findComment-508251 Share on other sites More sharing options...
bomba 0 Posted August 1, 2013 Author Share Posted August 1, 2013 This route is not found on steam. It was purchased direct from Aerosoft. A thousand pardons! I verified the intergrity of the cache and it cleared the problem. It works fine now. Thanks! Link to comment https://forum.aerosoft.com/index.php?/topic/70871-berlin-wittenberg-for-train-simulator-2013-support/#findComment-508849 Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51562 Posted August 1, 2013 Aerosoft Share Posted August 1, 2013 A thousand pardons! I verified the intergrity of the cache and it cleared the problem. It works fine now. Thanks! No problem, good to know it is solved for you. Link to comment https://forum.aerosoft.com/index.php?/topic/70871-berlin-wittenberg-for-train-simulator-2013-support/#findComment-508884 Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.