PyrrHaX16 0 Posted April 8 Share Posted April 8 Hello for two days no longer able to use the control of the landing gear of the honeycomb well done with all the avians impossible to reassign it in the control parameters of the game via recognition by activating the lever and this day by wanting to launch a flight with the pmdg 737 certain key of the mcp (LVL CHG, HDG SEL, LNAV, VOR LOC and APP) did not stop relying all alone and at the same time, I thought that it was due to the update of pmdg which had been done just before this problem arose but on the pmdg forum he told me that the problem did not come from the last update, and I also took a screen of the commands in the parameters linked to the AP qu remains in pressed mode (sorry for my bad English I use Google Translate) Alex, Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted April 8 Aerosoft Share Posted April 8 Hi, Not quite sure to understand what the issue is. Please try using deepl.com instead of Google. Thank you. Link to comment Share on other sites More sharing options...
PyrrHaX16 0 Posted April 9 Author Share Posted April 9 Hello for a few days the landing gear control does not work and impossible to reassign it in the control parameters using the recognition function when I but the lever in the up or down position it does not register and I have several autopilot buttons that remained pressed (screenshot) however the throttle, flaps and airbrakes still work. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted April 10 Aerosoft Share Posted April 10 Hi, Please first test the unit from a basic electrical standpoint according to this procedure : Link to comment Share on other sites More sharing options...
PyrrHaX16 0 Posted April 10 Author Share Posted April 10 Hello i changed the usb cable but nothing has changed i also looked with the windows utility the AP buttons are like constantly activated from (1 to 7) and when i change the position of the landing gear lever it stays on 31 Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted April 11 Aerosoft Share Posted April 11 It seems then that the unit is defective. If you bought it from Aerosoft less that 2 years ago, please open a support ticket here : https://forum.aerosoft.com/index.php?/forum/1074-hardware-support/ Link to comment Share on other sites More sharing options...
PyrrHaX16 0 Posted April 11 Author Share Posted April 11 thanks for the answer but it's already one that I replaced with the warranty because the hardness of the axles was no longer and it's already been more than two years. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted April 11 Aerosoft Share Posted April 11 Where did you buy this unit from please ? Link to comment Share on other sites More sharing options...
PyrrHaX16 0 Posted April 12 Author Share Posted April 12 on the aerosoft website Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted April 15 Aerosoft Share Posted April 15 Please open a ticket on : https://forum.aerosoft.com/index.php?/forum/1074-hardware-support/ Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted April 16 Aerosoft Share Posted April 16 The support has received your request and will contact you. Best regards. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted April 16 Aerosoft Share Posted April 16 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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