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A330 Professional from Orbx | Not Installing Correctly


pilotmark

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Hello, everyone.

 

I recently purchased Aerosoft's A330 Professional from Orbx Central since I saw it on discount. However, when I try installing it via Orbx, it will not install into the P3D library, rather into the Orbx Library. Many of the aircraft's features are missing, as a result. Does anybody know of a way to get the Aerosoft installer instead of the Orbx without having to purchase this again? I contacted Orbx about this, but they weren't much help at all with this situation.

 

Thanks again! Looking forward to the help.

  • Deputy Sheriffs

Sorry, but when you have bought it from Orbx, they have to solve the problem. Orbx uses its own installer and yes, for the products they handle, they use their own library folder, which is normal when you use P3D. P3D allows you to put add-on files anywhere outside P3D.

  • 3 months later...

I believe I may be in the same boat here. I have some errors on launch and am hoping it isn't because I have used Orbx to install... @pilotmarkdid you end up finding an answer/solution?

I haven't yet, but I'm thinking I will reach out to them now - I have endlessly searched forums, etc. for an answer, but am stuck because I didn't use the Aerosoft Installer. I have the TerrOnND error when loading the scenario, the EFB is stuck on "WebSimBrowser failed to load URL", and I don't seem to have an airports, waypoints, navaids, etc. in my FMGC and ND... Any suggestions before I contact Orbx?

I am considering requesting a refund from Orbx and purchasing directly through Aerosoft so I can run through the proper installation (through the Aerosoft installer). Are Orbx good with returns/refunds??

  • 1 month later...

I've just run into the same problem. The Orbx installation is a mess and nothing works. Debug message etc. 

Did you get a refund - I'll have to try too...

 

John

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