pilotmark 0 Posted November 30, 2021 Share Posted November 30, 2021 Hello, everyone. I recently purchased Aerosoft's A330 Professional from Orbx Central since I saw it on discount. However, when I try installing it via Orbx, it will not install into the P3D library, rather into the Orbx Library. Many of the aircraft's features are missing, as a result. Does anybody know of a way to get the Aerosoft installer instead of the Orbx without having to purchase this again? I contacted Orbx about this, but they weren't much help at all with this situation. Thanks again! Looking forward to the help. Link to comment https://forum.aerosoft.com/index.php?/topic/168473-a330-professional-from-orbx-not-installing-correctly/ Share on other sites More sharing options...
Deputy Sheriffs mopperle 4180 Posted December 1, 2021 Deputy Sheriffs Share Posted December 1, 2021 Sorry, but when you have bought it from Orbx, they have to solve the problem. Orbx uses its own installer and yes, for the products they handle, they use their own library folder, which is normal when you use P3D. P3D allows you to put add-on files anywhere outside P3D. Link to comment https://forum.aerosoft.com/index.php?/topic/168473-a330-professional-from-orbx-not-installing-correctly/#findComment-1064156 Share on other sites More sharing options...
alphabravo676 0 Posted March 14, 2022 Share Posted March 14, 2022 I believe I may be in the same boat here. I have some errors on launch and am hoping it isn't because I have used Orbx to install... @pilotmarkdid you end up finding an answer/solution? Link to comment https://forum.aerosoft.com/index.php?/topic/168473-a330-professional-from-orbx-not-installing-correctly/#findComment-1082261 Share on other sites More sharing options...
Deputy Sheriffs mopperle 4180 Posted March 14, 2022 Deputy Sheriffs Share Posted March 14, 2022 And did you contact Orbx? Link to comment https://forum.aerosoft.com/index.php?/topic/168473-a330-professional-from-orbx-not-installing-correctly/#findComment-1082263 Share on other sites More sharing options...
alphabravo676 0 Posted March 15, 2022 Share Posted March 15, 2022 I haven't yet, but I'm thinking I will reach out to them now - I have endlessly searched forums, etc. for an answer, but am stuck because I didn't use the Aerosoft Installer. I have the TerrOnND error when loading the scenario, the EFB is stuck on "WebSimBrowser failed to load URL", and I don't seem to have an airports, waypoints, navaids, etc. in my FMGC and ND... Any suggestions before I contact Orbx? Link to comment https://forum.aerosoft.com/index.php?/topic/168473-a330-professional-from-orbx-not-installing-correctly/#findComment-1082323 Share on other sites More sharing options...
alphabravo676 0 Posted March 15, 2022 Share Posted March 15, 2022 I am considering requesting a refund from Orbx and purchasing directly through Aerosoft so I can run through the proper installation (through the Aerosoft installer). Are Orbx good with returns/refunds?? Link to comment https://forum.aerosoft.com/index.php?/topic/168473-a330-professional-from-orbx-not-installing-correctly/#findComment-1082324 Share on other sites More sharing options...
JonMal 0 Posted April 27, 2022 Share Posted April 27, 2022 I've just run into the same problem. The Orbx installation is a mess and nothing works. Debug message etc. Did you get a refund - I'll have to try too... John Please login to display this image. Please login to display this image. Link to comment https://forum.aerosoft.com/index.php?/topic/168473-a330-professional-from-orbx-not-installing-correctly/#findComment-1086517 Share on other sites More sharing options...
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