Patrico16 0 Posted November 3, 2020 Share Posted November 3, 2020 Hello Aerosoft I’m new to the Forum and to Msfs.. I urgently need help here. Installation at first went smooth but once I reached disk 4 I got a message saying CD is damaged. The installation immediately stopped. I couldn’t even locate the main installation location. Please help me as I paid for this. If you could give me access to a digital version it would be great since I already have an activation code. Please let me know what I should do and thanks. Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted November 3, 2020 Administrator Share Posted November 3, 2020 Hello and welcome to the forum! Would you be so kind to send an email to support@aerosoft.com? As we need personal data, I do not want to do this in the public forum. We´ll sort it out asap! Greetings, Marius Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 3, 2020 Aerosoft Share Posted November 3, 2020 But first, try this: https://helpdesk.aerosoft.com/portal/en/kb/articles/how-to-resolve-feature-transfer-crc-errors-when-installing-microsoft-flight-simulator Link to comment Share on other sites More sharing options...
Patrico16 0 Posted November 3, 2020 Author Share Posted November 3, 2020 I’ll try what Mathijs mentioned first then I’ll send an email to aerosoft support incase the second option didn’t work and thanks for your quick replies! Link to comment Share on other sites More sharing options...
Patrico16 0 Posted November 3, 2020 Author Share Posted November 3, 2020 If I use the in game manager to download the sim, does disc 1 still need to be in the drive for the whole download after downloading the 1GB? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 3, 2020 Aerosoft Share Posted November 3, 2020 Yes, that was a requirement from Microsoft. Link to comment Share on other sites More sharing options...
Patrico16 0 Posted November 3, 2020 Author Share Posted November 3, 2020 Alright thanks again Link to comment Share on other sites More sharing options...
Patrico16 0 Posted November 5, 2020 Author Share Posted November 5, 2020 Alright so I finally managed to install the sim thanks for your help! I noticed in the aircraft menu the B787 is not there. What may be the reason? I did purchase the premium deluxe. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 5, 2020 Aerosoft Share Posted November 5, 2020 Check this: https://flightsimulator.zendesk.com/hc/en-us/articles/360015946980-Missing-Deluxe-or-Deluxe-Premium-DLC-content-Microsoft-Store- Link to comment Share on other sites More sharing options...
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