eddie90 1 Posted July 13, 2020 Share Posted July 13, 2020 really need help fixing this. my nav data is showing empty and the throttle won't function with the joystick. PMDG boeings are working fine. its just the A320. What do I do? Link to post Share on other sites
mopperle 3460 Posted July 13, 2020 Share Posted July 13, 2020 17 minutes ago, eddie90 said: What do I do? At least giving us more details like: - which Windows version - which exact sim Version (FSX, FSX:SE ...) - which exact version of the Bus -screenshots .... Link to post Share on other sites
eddie90 1 Posted July 13, 2020 Author Share Posted July 13, 2020 apologies for the lack of details -Windows 7 - FSX and what do you mean by bus? Here are 4 images. So as you can see, first image shows nav data is empty, 2nd image shows how the flight starts, instead of it start all nicely in cold and dark, it launches like that with engines and everything running. I did try saving the flight as cold and dark, but it still launches with everything running and throttles don't work with the joystick. 3rd image shows that my airacs are all up to date and current. 4th image shows the message I am getting when I try to open Airbus configurator. I am spending hours trying to figure out how to fix this problem and would be much grateful if you can help me fix it. Link to post Share on other sites
mopperle 3460 Posted July 13, 2020 Share Posted July 13, 2020 34 minutes ago, eddie90 said: and what do you mean by bus? Which exact version of the Airbus. Installing FSX und er Program Files (x86) is the worst location due to how this folder is being handled by Windows. I suggest to uninstall FSX inclunding all addons (Uninstall not just deleting), create a folder like c:\FSX and install eveyrthing from scratch. Additionally you should run all installers as Administrator (right click on the exe and choose "Run as....") Link to post Share on other sites
eddie90 1 Posted July 14, 2020 Author Share Posted July 14, 2020 Is it really necessary to uninstall and re-install the whole game just over aerosoft? It will be a huge headache because I have so many many addons pmdg, aerosoft, high scenery airports etc. Countless addons that my friend helped me download because I am not particularly good at knowing what goes in what folder. Link to post Share on other sites
mopperle 3460 Posted July 14, 2020 Share Posted July 14, 2020 Well you can try to uninstall the Bus and reinstall it as Administrator, as described above. Link to post Share on other sites
eddie90 1 Posted July 14, 2020 Author Share Posted July 14, 2020 If I uninstall it. Do i have to pay for it again when I re-install? I can’t remember if I paid for it when I first got it. My friend did it all for me because he’s really good at fsx addons Link to post Share on other sites
mopperle 3460 Posted July 14, 2020 Share Posted July 14, 2020 Where did you buy your addon? Link to post Share on other sites
eddie90 1 Posted July 14, 2020 Author Share Posted July 14, 2020 No idea but does this photo at all answer your question? Otherwise how can I find out? Link to post Share on other sites
mopperle 3460 Posted July 14, 2020 Share Posted July 14, 2020 So you dont know where you bought the product? Link to post Share on other sites
eddie90 1 Posted July 14, 2020 Author Share Posted July 14, 2020 No I don’t because as I said my friend was working on it when he put it on. Link to post Share on other sites
Mathijs Kok 35101 Posted July 14, 2020 Share Posted July 14, 2020 Uhhh, sorry, so this is NOT software you actually bought? Link to post Share on other sites
eddie90 1 Posted July 14, 2020 Author Share Posted July 14, 2020 Look guys, if I uninstall aerosoft airbus and install it again. Will it fix the problem or not? Link to post Share on other sites
Mathijs Kok 35101 Posted July 14, 2020 Share Posted July 14, 2020 Would you be so kind to contact us on support@aerosoft.com with an order number, or information where you bought this product? Unless we are sure you actually OWN this product we will not offer any further support. 1 Link to post Share on other sites
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