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Downloads lost because the shop does not longer exist

Marius Ellenbürger
in Shop Questions & Answers

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  • Administrator

You have placed an order about an Aerosoft product in the past, but the shop does not longer exist?

If you still have the serial key (most shops have sent you the key with an e-mail), you just have to register an account on our update database: https://support.aerosoft.com/pages/login

Now you can add the product together with your serial key to your database account. Once this is completed you have access to the latest installer.

 

This only works if the serial key is available. Is the key lost as well, you have to contact us at: support@aerosoft.com

Important: To offer a free copy we need a receipt, order confirmation or payment confirmation.

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