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Podtschaske

Forum login does not remember my password

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Hi Shaun (or any other admin or user who can help me),

 

sorry for double posting, the post might be better here, I was not aware that I was posting in the general discussion first.

 

After some time of break, I tried to login to aerosoft again.

And this time with safer passwords 😉

 

OK, the shop website changed, no problem.

Via "forgot password" I was able to login to my account. So far so good.

 

Now the forum website.

I invoked the forgot password process and got the mail.

I set a new password, OK

But after logging out when I try to log in again, it says: "wrong password".

I tried the new forum PWD (and also the new shop PWD as well).

The only chance to log in to the forum is to klick on forgot password, set a new (or the same) PWD and then I can use the forum until I log out.

Login to the shop site works.

 

What can I do?

 

Thank you,

 

Armin

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OK, I found the problem myself:

 

The shop uses the email address as username.

The forum uses the displayed name (and NOT the email address) as username.

 

 

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Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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