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Guillaume Dervyn

PMDG Operation Center won't start.

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Good day!

 

I've bought one year ago the PMDG 737NGX for P3D.

I just re-installed my computer from scratch, so I had to make a new P3D installation. I re-download le PMDG 737NGX from my account with instant delivery menu.

I had deactivated windows defender during installation, and run the installer as administrator.

The aircraft was successfully activated at the firt launch.

 

But, when i try to launch the PMDG operation center, it doesn't work. I have a control command window that appear quickly, and that's it. 

I've made a screenshot of the window, and it's about an exception wich is not manage :

 

1836974683_Sanstitre1.thumb.jpg.d57a8cef3e0758736e2f752264fd76a4.jpg

 

I was looking on the internet for a solution, but I didn't find one. I've see on the PMDG forum a procedure to follow when there is a pb with operation center, but I can't execute it as I don't have the OCupdater.exe in the PMDG folder...

 

Anyone know something about this problem?

 

P3D4.5.13.32097

PMDG 737NGX installer V1.20.8465

 

Thanks you by advance, an sorry for my english...

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Guillaume, it looks like that there is a problem with access rights. What happens when you try to run the Operations Center as Administrator?

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Hi!

Thanks for your answer. I already tried to launch it as administrator, but there is no change.

I've tried to use the WIndows 7 compatibility mode, but same issue...

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Ok, in this case, best is to contact PMDG directly to get support. Aerosoft is only the reseller of this product.

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Good day!

 

Problem solved.

PMDG support sent me a link to download the OCupdater.exe.

After executing the updater, the Operatin Center works fine.

 

If you have the problem, just open a ticket on their website, they are very reactive.

 

Have a nice flight!

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Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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