Naif Alloush 4 Posted September 18, 2019 Share Posted September 18, 2019 hi these days I cant do a complete flight with the airbus..it goes to ctd in the middle of the flight..i found some report and need your help to solve it please thank you.. the report: EventData Prepar3D.exe 4.5.12.30293 5cd47aad ucrtbase.dll 10.0.18362.267 080a13f7 c0000409 000000000006d33e 794 01d56e2bc360a198 C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe C:\WINDOWS\System32\ucrtbase.dll e06a6b32-1e4b-4fff-9681-b911ddfd7c65 thannk u Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 19, 2019 Aerosoft Share Posted September 19, 2019 That's an error typical on systems that have windows support files that are not all of the same version. Unfortunately this happens a lot when installers are made by people who don;t fully understand these things. You will find a lot (and I mean A LOT) of webpage on it, but this one is the best in my opinion: https://superuser.com/questions/1397010/application-crash-due-to-ucrtbase-dll Link to comment Share on other sites More sharing options...
Naif Alloush 4 Posted September 19, 2019 Author Share Posted September 19, 2019 thank you for the reply , but it only happened when I fly the AIRBUS !! will look for it and try.. regards Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 20, 2019 Aerosoft Share Posted September 20, 2019 That's not very strange. I am pretty sure that our bus is the only aircraft on your system that is compiled with the very latest compilers. Those use different parts of standard OS calls. In any case, the issue is not in the add-on (otherwise all customers would see this) but in the OS files. Link to comment Share on other sites More sharing options...
Naif Alloush 4 Posted September 20, 2019 Author Share Posted September 20, 2019 I did update the file and will try couple of flights to make sure ...1st one went fine with no ctd ! thank you Mathijs Link to comment Share on other sites More sharing options...
Naif Alloush 4 Posted September 21, 2019 Author Share Posted September 21, 2019 hi again., today had 2 ctd same problem even after updating the file...tried other plane went fine..any suggestion? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 23, 2019 Aerosoft Share Posted September 23, 2019 I know it's an easy answer but it really is the only one we can give. Some default files of Windows are not okay. Link to comment Share on other sites More sharing options...
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