LEF113 0 Posted June 2, 2019 Share Posted June 2, 2019 Greetings I am having some very big problems when trying to activate the FF A320 for the first time, Upon loading the aircraft for the very first time, I noticed that the aircraft finished loading, then cockpit appears for a short period of time, the screen goes black and X Plane 11 Crashes to Desktop, this has happened almost 30 times in 24 hours, I have not been able to even turn the GPU on so i can activate the aircraft on the MCDU, there are sometimes that the aircraft does load, but the EFB does not work at all! And when i press the EFB power button, X Plane crashes to desktop, please i am very disappointed with this very weird issue and i really need help, this was my 18th Birthday gift and i am incredibly depressed about it. I am running MacOS El Capitan 10.11.6 I have attached my log.txt from one of my many crashes so far. Please any help would be appreciated. Best Wishes! Log.txt Link to comment https://forum.aerosoft.com/index.php?/topic/145492-ff-a320-crashing-in-first-time-load/ Share on other sites More sharing options...
Administrator Heinz Flichtbeil 1695 Posted June 2, 2019 Administrator Share Posted June 2, 2019 Hello, with your Log.txt I see that you are using a grafic card Radeon HD 5750 with your MAC OSX 10.11 . How much dedicated video Ram has this card? As I know, this card has 512 MB or 1 GB dedicated video RAM. And this is too low for the FlightFactor A320 Ultimate. This plane needs min. 2 GB. Better 3 GB or more... You can see the systemrequirements with our Shop for example: https://www.aerosoft.com/en/flight-simulation/xplane-11/aircraft/1299/airbus-a320-airliner May be this is the problem.... Greets Heinz Link to comment https://forum.aerosoft.com/index.php?/topic/145492-ff-a320-crashing-in-first-time-load/#findComment-935343 Share on other sites More sharing options...
LEF113 0 Posted June 2, 2019 Author Share Posted June 2, 2019 Well i have 8 GB of RAM, so this cannot be a problem. Link to comment https://forum.aerosoft.com/index.php?/topic/145492-ff-a320-crashing-in-first-time-load/#findComment-935363 Share on other sites More sharing options...
Administrator Heinz Flichtbeil 1695 Posted June 2, 2019 Administrator Share Posted June 2, 2019 Hello, I speak from the VideoRAM of the grafic card. This dedicated VideoRAM on the Grafic Card is important. Your 8 GB RAM is the System RAM from the Mainboard.. Greets Heinz Link to comment https://forum.aerosoft.com/index.php?/topic/145492-ff-a320-crashing-in-first-time-load/#findComment-935371 Share on other sites More sharing options...
LEF113 0 Posted June 2, 2019 Author Share Posted June 2, 2019 I found it, looks like its true, I have only 1 GB of VRAM... well thats a problem But I don't get it, other Flight Factor aircraft that i own like the 767,757 and 777 also need 2GB of VRAM and they work fine... Link to comment https://forum.aerosoft.com/index.php?/topic/145492-ff-a320-crashing-in-first-time-load/#findComment-935378 Share on other sites More sharing options...
Administrator Heinz Flichtbeil 1695 Posted June 3, 2019 Administrator Share Posted June 3, 2019 Hello, yes, it's borderline I think. It depends on many factors (Scenery loaded, Weather, how much AI Aircrafts loded ... and so on). The A320 Ultimate is a very complex aircraft. I only have OSX Mojave here and it is important that the permissions for X-Plane are set correctly. For example: System Settings - Security - Privacy - Accessibility - X-Plane must be enabled... Greets Heinz Link to comment https://forum.aerosoft.com/index.php?/topic/145492-ff-a320-crashing-in-first-time-load/#findComment-935400 Share on other sites More sharing options...
LEF113 0 Posted June 3, 2019 Author Share Posted June 3, 2019 Yeah, i already have all that set up, X Plane is enabled in Accessibility. Link to comment https://forum.aerosoft.com/index.php?/topic/145492-ff-a320-crashing-in-first-time-load/#findComment-935474 Share on other sites More sharing options...
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