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Buying Heathrow Professional - where is serial entered for discount?


Ray Proudfoot

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I've had to start a new topic because you're too quick closing them. I'm on the credit card page but no option to enter serial number for Heathrow Xtended forP3D v1-3.

 

I don't want to proceed until I'm sure I can get the discounted price.

I've just been charged full price with no option to enter serial number!!!

 

What is going on? Can you please refund me the difference?

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  • Developer

On the Productpage I linked you before, you can read the following discription at the "Upgrade service tab" how to proceed while the order process:

 

  • Mega Airport London Heathrow Xtended (Download or Box) = > Mega Airport London Heathrow professional (Download):   
    6,79 € incl. 19% VAT (5,71 € ex VAT | Price incl. VAT may deviate depending on your local sales tax [VAT]). Please enter your old serial key of "Mega Airport London Heathrow Xtended" (FSX/FSX:SE/P3D/FS2004) in the voucher field at the checkout.
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Oliver, there was no voucher field present on the page where I entered my credit card details. I pressed Checkout as I thought there be another window but there wasn’t.

 

I require a refund for the difference please. How do I go about claiming this?

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Sorry Ray,

 

but when you read the Page before you press "Checkout", where the full price is shown, you will see very clear the Field for the Voucher:

Heathrow Order.jpg

 

When you press "Checkout" without asking yourself that there something is wrong with the price, and not cancel the order to first check how it works to get a discount, it is not the fault of the shop, or?

 

But you can contact aerosoft via email  info@aerosoft.com to discuss it there.

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