Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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Hello, new version is available for the FF 777...could we expect this next week?

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XP11 B777 (1.9.16) wont activate. Downloaded zip file and extracted to Airplanes folder. Upon loading plane on XP 11, I enter the serial given in purchase but it comes back with error. I have double and triple checked the serial and it is the correct one given to me. Please, help.

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Hello,

 

so please contact FlughtFactor. Only FF can reactivate the Key.

Please see here:

We (Aerosoft) don't have access to the FlightFactor Key database.

 

Greets Heinz

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