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aua122

Support Tickets working?

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Hi,

 

i've sent a support request in January but did not get an answer. So i resent the request today. Although i get the message, that my ticket will be forwarded to the support team, i do not get a conformation e-mail. Just want to know, if a confirmation mail will be sent when a ticket is submitted?

 

Thank you in advance,

regards,

Christian

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Hi Otto,

 

thanks for the fast reply, sorry was my fault, i sent it via the Support-link on the flightsimsoft website and saw on another thread that you will get an confirmation e-mail when you open a ticket.

 

best regards

Christian

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Sadly no, filling the form only tells that my message is forwarded to the dev team.

 

regards

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