aua122 0 Posted February 10, 2019 Share Posted February 10, 2019 Hi, i've sent a support request in January but did not get an answer. So i resent the request today. Although i get the message, that my ticket will be forwarded to the support team, i do not get a conformation e-mail. Just want to know, if a confirmation mail will be sent when a ticket is submitted? Thank you in advance, regards, Christian Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted February 10, 2019 Deputy Sheriffs Share Posted February 10, 2019 Did you send the request to Aerosoft or Flightsimsoft? Link to comment Share on other sites More sharing options...
aua122 0 Posted February 10, 2019 Author Share Posted February 10, 2019 Hi Otto, thanks for the fast reply, sorry was my fault, i sent it via the Support-link on the flightsimsoft website and saw on another thread that you will get an confirmation e-mail when you open a ticket. best regards Christian Link to comment Share on other sites More sharing options...
FlightSimSoft.com 283 Posted February 11, 2019 Share Posted February 11, 2019 Do you get a ticket number? Link to comment Share on other sites More sharing options...
aua122 0 Posted February 13, 2019 Author Share Posted February 13, 2019 Sadly no, filling the form only tells that my message is forwarded to the dev team. regards Link to comment Share on other sites More sharing options...
FlightSimSoft.com 283 Posted February 14, 2019 Share Posted February 14, 2019 See PM... Link to comment Share on other sites More sharing options...
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