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flying_David

CTD since Update to 1.0.1.1

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Hey everybody,

 

I am facing a problem with the new airbus since today..

I bought the bundle on Thursday, installed everything and did some flights since then. Everything without any problems. I updated the plane right away to version 1.0.1.0 - Great job by the way! :-)

 

Today I saw the forum post and initiated the download for the update again, version 1.0.1.1 it was.

Everything was working so far, I started up P3D and set the aircraft position to LFPG, Gate D3 (taxi2gate lfpg) with the F-22 standard aircraft

 

After that I changed the aircraft to the airbus in easyjet livery and then boom - crash to desktop.

Since that I keep receiving this error whenever I change to the airbus, indepently on the livery I choose (I tried Easyjet, Lufthansa, Air Berlin...). It always crashes to Desktop now.

 

What I tried:

Disable chaseplane, disable active sky, disabled some sceneries

It always crashes after about 10-20 seconds after I loaded up the airbus (sorry for the German below)
 

Zitieren

 

With the Windows Eventthingy I found the following:

Anwendung: Prepar3D.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: Ausnahmecode c06d007e, Ausnahmeadresse 00007FFC897CA388

 

Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 4.3.29.25520, Zeitstempel: 0x5b2c3263
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 10.0.17134.165, Zeitstempel: 0xb0bb231d
Ausnahmecode: 0xc06d007e
Fehleroffset: 0x000000000003a388
ID des fehlerhaften Prozesses: 0x28d4
Startzeit der fehlerhaften Anwendung: 0x01d41d312e25532e
Pfad der fehlerhaften Anwendung: D:\P3D\Prepar3D.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\KERNELBASE.dll
Berichtskennung: c5e6942d-71c5-439d-8b5a-aabf1158915e
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

 

Fehlerbucket 2226337689101898328, Typ 4
Ereignisname: APPCRASH
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: Prepar3D.exe
P2: 4.3.29.25520
P3: 5b2c3263
P4: KERNELBASE.dll
P5: 10.0.17134.165
P6: b0bb231d
P7: c06d007e
P8: 000000000003a388
P9:
P10:

 

Any ideas?!

 

Thanks for your help in advance!!

 

Best regards,

David

 

Zitieren

 

 

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And you are sure this is caused by the new files? if you install the original files you do not have this?

 

The error logs you show does not indicate anything specific to the aircraft.

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Well I only installed the update today, nothing else.. I flew the plane yesterday and it was working.

 

But I'm still investigating in other directions, maybe there's something else going on.

Hmm

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I just checkd the properties of the KernelBase.dll - It says "changed 2 hours ago" - which was the approxemate time of the update installation.. ?!

Could that be?

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We do NOT include the kernelbase.dll in any of our products. It's default file of the sim and we got a policy never to touch those. 

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I just did a little testing and tried out some things.

 

- De- & Reinstallation of P3D V4.3 client

- De- & Reinstallation of the Airbus 318/319, without the update

- De- & Reinstallation of the VC++ 2017 and 2015 thingy

 

Same problem occurs now - also with 1.0.0.0

 

I played around with other aircrafts now: Default Bonanza - no problem, QW 787 - no problem

Aerosoft CRJ - crash

Airbus 318/319 - crash

 

Seems it is currently only related to Aerosoft Aircrafts :-(

I don't know why and what I installed but something is wrong since yesterday..

 

I keep looking.. Any ideas however?!

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Ok, it seems to be related to a Windows Update maybe? Windows did install something today, KB4343669 and KB4338819

They seem to be the only thing that I changed on my system (even though it was performed without my knowledge, maybe yesterday during restart or shutdown)

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I was able to get it working again.

Maybe it could be helpful for others who are facing the same issue:

- Re-Installation of Visual Studio, 2015 and 2017

- Re-Installation of P3D, Aerosoft Airbus

- Re-Installation of GSX

- De-Installation of one Windows Update

- Disabled the Windows Virus thing, that helped basically - now it's active again but no problems.

 

So to sum it up, I don't know, why it is now working again...

 

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Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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