Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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Captain_Pavlos

Hamburg Modern - keine Pax auf 111

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Hallo zusammen,

 

kurze Problemmeldung: Bei der Linie 111 wollen bei mir in der Richtung Altona->Shanghaiallee keine Fahrgäste mitfahren. Die stehen da zwar an den Haltestellen, fahren aber nicht mit. Wenn ich manuell schildere, bewegen sie sich kurz in Richtung Bus, drehen aber nach 1 Sekunde wieder um. Irgend eine Idee was ich ta tun kann?

 

Danke und Gruß

Paul

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I have the same problem as above. I can't take passengers from bahnhof Altona when I'm driving Volvo Bus. Passengers don't want to get inside. Problem doesn't occur on the other bus stops. When I'm driving C3 bus everything is okay.

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