bjratchf 4 Posted January 8, 2016 Share Posted January 8, 2016 Jan 8th 2016 - anybody able to connect to the server? Just wondering, could be a problem on my end. Only affects weather download. Please login to display this image. Link to comment Share on other sites More sharing options...
bjratchf 4 Posted January 8, 2016 Author Share Posted January 8, 2016 It might not be the server... I'm constantly stuck with this "updating" message. I just renewed the subscription last night... is there a grace period? Any troubleshooting ideas? Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted January 8, 2016 Deputy Sheriffs Share Posted January 8, 2016 Works fine here, everything got updated. Try to click on the weather symbol and then in the context menu click on "online" Link to comment Share on other sites More sharing options...
bjratchf 4 Posted January 8, 2016 Author Share Posted January 8, 2016 yeah- even when I switch to ASN weather, then back to "online" it still is stuck on updating, and July 2015 winds. Link to comment Share on other sites More sharing options...
bjratchf 4 Posted January 8, 2016 Author Share Posted January 8, 2016 It's not the biggest deal I guess, but I figure after activating my subscription, "the clock is running" so... Would I not get notams/metars if my subscription was being denied- they are all current. It's just the winds that are not downloading it seems. Link to comment Share on other sites More sharing options...
srcooke 422 Posted January 8, 2016 Share Posted January 8, 2016 7 minutes ago, bjratchf said: yeah- even when I switch to ASN weather, then back to "online" it still is stuck on updating, and July 2015 winds. With PFPX closed try deleting ~LastWeather.tmp located \Public\Documents\PFPX Data\Temp Restart and see if the weather updates. Link to comment Share on other sites More sharing options...
bjratchf 4 Posted January 8, 2016 Author Share Posted January 8, 2016 Thank you guys for your help thus far... I deleted the ~LastWeather.tmp and restarted. It regenerated the file, however upon plan calculation, I get the warning "upper wind forecast not available" This tmp file is also 0KB in size- containing no data. Please login to display this image. Just to be double sure- I added an exception in the windows firewall to specifically let pfpx through, in case this was causing some problems. Link to comment Share on other sites More sharing options...
srcooke 422 Posted January 8, 2016 Share Posted January 8, 2016 Is that all the temp files listed as NOTAMS & RouteCache are missing ? Link to comment Share on other sites More sharing options...
bjratchf 4 Posted January 8, 2016 Author Share Posted January 8, 2016 When I exited again, there was a NOTAMs.tmp as well as a RouteCache.tmp, 12KB and 0KB respectively. Link to comment Share on other sites More sharing options...
srcooke 422 Posted January 8, 2016 Share Posted January 8, 2016 So a download from the server is occurring at least for NOTAM. Raise a support ticket at FlightsimSoft in case there is an issue with the subscription renewal in some way. Link to comment Share on other sites More sharing options...
bjratchf 4 Posted January 8, 2016 Author Share Posted January 8, 2016 Thanks Stephen, ticket submitted. Link to comment Share on other sites More sharing options...
Christophello 0 Posted January 12, 2016 Share Posted January 12, 2016 On Friday, 8 January 2016 at 1:25 AM, bjratchf said: ... ticket submitted. did you get a response? and/or has the issue resolved itself? i have had the same problem since the end of last week (last ran pfpx successfully on thursday) and no response to tickets to date. (v1.23, subscription expires in OCT16, notams and flex track messages download fine - just the weather will not update [including after deleting tmp files, cycling weather on/off and to weather engine and back to online]) this is an intermitent problem for some users (i've had it 4 or 5 times in the past year or so across multiple versions of pfpx) but it usually resolves itself within a day or so - but not this time (in my case at least). Link to comment Share on other sites More sharing options...
bjratchf 4 Posted January 20, 2016 Author Share Posted January 20, 2016 Hi Chris, I was able to get in touch with Judith. She said the same thing- intermittent problems for various users, but not an outage of the server. Somehow, the problem resolved itself for a day or two, and now it's back to being "offline" from where I'm sitting. She said they're working on an update to address the issue. Link to comment Share on other sites More sharing options...
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