dat255 0 Posted September 22, 2006 Share Posted September 22, 2006 Hello, Yesterday in the FNAC in Lyon (Rue de la république), I bought the Eurowings2004 Avions Moyen-Courrier. I installed the CD, I was promted (twice) for the key, the installation worked seamlessly. And at least the Ba146 200 appears correctly in FS (did not try the others yet). However, I cannot find several things: - The manuals. On the box it says there is a manual included of over the 200 pages. I did not find it. What I found in the box, is and addendum for FS2004 & the same thing comes in a pdf file. For the rest no manuals. Where are they supposed to be? - Jeppesen charts. I did not buy this for the charts, but even if they are probably outdated, I am interested to have them, however, I could not find them. - The FMC. I read the FAQ's & several other posts about the FMC, but I did not find how to make it appear, or where it is located. Any help would be appreciated. The outer & inner box where both wrapped in plastic, and appeared to be new. There where several of this same item on the shelve and all looked correct. I use FS2004, used the English install for Eurowings, WinXP Pro SP2, plenty diskspace Thanks, Xavier Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 23, 2006 Aerosoft Share Posted September 23, 2006 Hello, Yesterday in the FNAC in Lyon (Rue de la république), I bought the Eurowings2004 Avions Moyen-Courrier. I installed the CD, I was promted (twice) for the key, the installation worked seamlessly. And at least the Ba146 200 appears correctly in FS (did not try the others yet). However, I cannot find several things: - The manuals. On the box it says there is a manual included of over the 200 pages. I did not find it. What I found in the box, is and addendum for FS2004 & the same thing comes in a pdf file. For the rest no manuals. Where are they supposed to be? - Jeppesen charts. I did not buy this for the charts, but even if they are probably outdated, I am interested to have them, however, I could not find them. - The FMC. I read the FAQ's & several other posts about the FMC, but I did not find how to make it appear, or where it is located. Any help would be appreciated. The outer & inner box where both wrapped in plastic, and appeared to be new. There where several of this same item on the shelve and all looked correct. I use FS2004, used the English install for Eurowings, WinXP Pro SP2, plenty diskspace Thanks, Xavier Xavier, as there are several versions of this product in box I am not sure what's supposed to be there and what not. But if you write to support@aerosoft.de the folks there will be able to sort this out very fast. Link to comment Share on other sites More sharing options...
dat255 0 Posted September 23, 2006 Author Share Posted September 23, 2006 Thank you Mathijs, I will write there. Regards, Xavier Link to comment Share on other sites More sharing options...
fabrice 0 Posted September 23, 2006 Share Posted September 23, 2006 Exactly the same thing occured to me. I think that the so called "manual" is related to the "aerocore.dll" that is supposed to give access to the manual for each plane. I have succeeded to install it with the help of mathjiskok but I still do not have access to the manuals. Maybe tomorrow ! Fabrice Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 24, 2006 Aerosoft Share Posted September 24, 2006 Exactly the same thing occured to me. I think that the so called "manual" is related to the "aerocore.dll" that is supposed to give access to the manual for each plane. I have succeeded to install it with the help of mathjiskok but I still do not have access to the manuals. Maybe tomorrow ! Fabrice No, if the manuals are in PDF format (as I expect them to be in this format) they will be stored in the fs2004MainDir/Aerosoft/ProductName folder. And they should also be linked in the START menu of Windows. If not, let me know. Link to comment Share on other sites More sharing options...
dat255 0 Posted September 24, 2006 Author Share Posted September 24, 2006 In fs2004MainDir/Aerosoft/ I only have 'NCE NIZZA'. However, in 'program files/aeroSOFT/Eurowings2004' there are different subdirectories. In the Eurowings2004 dir. there is the EW2004_Addendum_engl.pdf that is indeed linked via the windows START menu, as well as a few other things, but no trace of the manuals... I finally found how to make the FMC appearing in the BAe, and intiuitively start up the aircraft and fly. But I am still desperatly interested in the manuals... Xavier Link to comment Share on other sites More sharing options...
fabrice 0 Posted September 24, 2006 Share Posted September 24, 2006 Same for me : I do not find any [productname] folder, only Nize scenery. In aerocore menu either, I do not see any [productname] submenue, only the link to your website. Thanks in advance for your help Fabrice Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 24, 2006 Aerosoft Share Posted September 24, 2006 Same for me : I do not find any [productname] folder, only Nize scenery. In aerocore menu either, I do not see any [productname] submenue, only the link to your website. Thanks in advance for your help Fabrice Okay, I will find out tomorrow about this installer. I do not have the french version here so I got no idea what is different there. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 27, 2006 Aerosoft Share Posted September 27, 2006 Okay, I will find out tomorrow about this installer. I do not have the french version here so I got no idea what is different there. Gents, if you write to support@aerosoft.de we'll make sure the problem is sorted out. It seems there has been a problem in production. That is not YOUR problem, but OUR problem okay? We'll make sure you get what you paid for. Shaun will take care all is handled as it should. Link to comment Share on other sites More sharing options...
Root Admin A. Muegge 57 Posted September 28, 2006 Root Admin Share Posted September 28, 2006 Hi, yes, the manuals (pdf) are missed on the lasted version of the eurowings 2004 cd (3.x). Presently I have upload these files (A320/A319, ATR42/72, BAE) into our support database. You will these files nere, now: http://aerosoft-shop2.com/support.php Please notice, you have to registed the eurowings 2004 before. If there is anything else we can assist you with let us know. Link to comment Share on other sites More sharing options...
fabrice 0 Posted September 30, 2006 Share Posted September 30, 2006 Thanks a lot for your pdf files. I have just wrote to the support regarding aerocore.dll (for the second time!!!) I hope to be successfull ! Thanks again for your help Fabrice Link to comment Share on other sites More sharing options...
fabrice 0 Posted September 30, 2006 Share Posted September 30, 2006 Hi again, I just realized that the FMC manual is not included in the files your uploaded in the support database. Could you add the FMC manual to the available files ? Thanks in advance Fabrice Link to comment Share on other sites More sharing options...
pabo 0 Posted October 10, 2006 Share Posted October 10, 2006 I have to claim with the upper french customers about the missing manuals and Jeppesen charts... I just downloaded them from your support zone in fact. I also encountered (as it seems to be the same for other people) troubles with the AeroCore.dll that "jams" FS2004... I finally delete the .dll to avoid the error message at FS launch but in fact I dont know what the consequences are for me... I also agree with the person who asked for the FMC manual. And, please, make your best efforts for the french translation of your manuals... It's quite like "chinese" for us ! Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted October 11, 2006 Share Posted October 11, 2006 Hello Pabo, No need to delete the aerocore.dll as it only needs a small entry made in the fs9.cfg to make it work without the message appearing on startup. Please check this post here and its links for information on this. Link to comment Share on other sites More sharing options...
pabo 0 Posted October 12, 2006 Share Posted October 12, 2006 Thanks.... I've just tried your solution (creating the line "AeroCore.dll=1" in the FS9.cfg file) but... it doesn't work... Not a big problem because I discovered that the Aerosoft access on the FS upper command line only refers to your web site and pages ! (totaly useless during a FS session....). Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted October 13, 2006 Share Posted October 13, 2006 Hello pabo, Strange it did'nt work, seems to work for the majority of folks. [Oldmodules] Aerocore.dll=1 Link to comment Share on other sites More sharing options...
pabo 0 Posted October 14, 2006 Share Posted October 14, 2006 I could have tried once but as I said before the purpose of this module seems to be only access to yours differnts Web pages and that is not realy usefull... Link to comment Share on other sites More sharing options...
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