littlepe 0 Posted June 4, 2012 Share Posted June 4, 2012 I realise that this may not be the correct forum for this - but more suitable forums all seem to have 'Cannot post' messages. When i open the launcher it displays the 'searching for updates' screen and never stops. i have to select 'search later' to continue and then get some error messages before the launcher eventually opens. Within the launcher it indicates 'all installed products are up to date'. regards Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/ Share on other sites More sharing options...
Fabian Boulegue [old] 213 Posted June 4, 2012 Share Posted June 4, 2012 Hello, please contact us at support@aerosoft.com We ll help you there with your problem. Greets Fabian Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-381108 Share on other sites More sharing options...
littlepe 0 Posted June 5, 2012 Author Share Posted June 5, 2012 THANK YOU - WILL DO Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-381346 Share on other sites More sharing options...
DLH2553 7 Posted July 11, 2012 Share Posted July 11, 2012 Hey all, yesterday i reinstalled FSX with all my Addons, f.e. all Addons from Aerosoft. After im installed FSX again, i'll start to install the Addons, but got some Problems with Lukla and MAF at the moment. The installer says: what wrong? Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-387912 Share on other sites More sharing options...
Matt_Smith 1116 Posted July 11, 2012 Share Posted July 11, 2012 DId you uninstall fsx and all its addons (through control panel, programs and features), or did you simply just delete the fsx folder from your Computer? Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-387913 Share on other sites More sharing options...
DLH2553 7 Posted July 11, 2012 Share Posted July 11, 2012 DId you uninstall fsx and all its addons (through control panel, programs and features), or did you simply just delete the fsx folder from your Computer? delete the fsx folder... Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-387914 Share on other sites More sharing options...
Matt_Smith 1116 Posted July 11, 2012 Share Posted July 11, 2012 thats why then, windows installer and the registry think those products are still installed. You really should use the correct uninstall programs, they save a whole world of grief. Give me a little while and I'll try to find out what else you will need to delete to get the installers to work again. Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-387915 Share on other sites More sharing options...
DLH2553 7 Posted July 11, 2012 Share Posted July 11, 2012 thats why then, windows installer and the registry think those products are still installed. You really should use the correct uninstall programs, they save a whole world of grief. Give me a little while and I'll try to find out what else you will need to delete to get the installers to work again. WOW thx a lot, need it for EDDF and Lukla at the moment Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-387916 Share on other sites More sharing options...
Matt_Smith 1116 Posted July 11, 2012 Share Posted July 11, 2012 After trawling through some 300 odd folders on my PC I have located them. Note the location are on my windows 7 64bit PC, is you have 32bit windows just take the (x86) bit out of the location. You may also need to turn on show hidden files and folders Here's how to display hidden files and folders. Open Folder Options by clicking the Start button , clicking Control Panel, clickingAppearance and Personalization, and then clicking Folder Options. Click the View tab. Under Advanced settings, click Show hidden files, folders, and drives, and then click OK. Now delete the 2 folders listed below C:\Program Files (x86)\InstallShield Installation Information\{1B19DA07-6870-4E60-9171-5C53AD21A0E0} C:\Program Files (x86)\InstallShield Installation Information\{EF32F291-8B08-43EF-8BAA-58B9F8C9540F} Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-387927 Share on other sites More sharing options...
DLH2553 7 Posted July 11, 2012 Share Posted July 11, 2012 After trawling through some 300 odd folders on my PC I have located them. Note the location are on my windows 7 64bit PC, is you have 32bit windows just take the (x86) bit out of the location. You may also need to turn on show hidden files and folders Here's how to display hidden files and folders. Open Folder Options by clicking the Start button , clicking Control Panel, clickingAppearance and Personalization, and then clicking Folder Options. Click the View tab. Under Advanced settings, click Show hidden files, folders, and drives, and then click OK. Now delete the 2 folders listed below C:\Program Files (x86)\InstallShield Installation Information\{1B19DA07-6870-4E60-9171-5C53AD21A0E0} C:\Program Files (x86)\InstallShield Installation Information\{EF32F291-8B08-43EF-8BAA-58B9F8C9540F} no chance, it doestnt work, after delete the folders... Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-387938 Share on other sites More sharing options...
DLH2553 7 Posted July 11, 2012 Share Posted July 11, 2012 got the problem...delete all folders in C:\Program Files (x86)\InstallShield Installation Information\ now it works fine.. Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-387940 Share on other sites More sharing options...
Matt_Smith 1116 Posted July 11, 2012 Share Posted July 11, 2012 The only problem with deleting everything in that folder is its the install shield info for every device and piece of software you have installed on your PC Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-387950 Share on other sites More sharing options...
Chaders 97 Posted July 11, 2012 Share Posted July 11, 2012 The only problem with deleting everything in that folder is its the install shield info for every device and piece of software you have installed on your PC Indeed, I think you'll find that you have issues when trying to uninstal anything in the future. Is it possible to restore from the recycle bin but not overwrite the ones you've managed to install since the delete? Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-387953 Share on other sites More sharing options...
Matt_Smith 1116 Posted July 11, 2012 Share Posted July 11, 2012 Chadders you should be able to, restoring should ask if you want to overwrite anything thats already there with that folder name. Link to comment https://forum.aerosoft.com/index.php?/topic/55110-launcher-problem/#findComment-387956 Share on other sites More sharing options...
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