DMacAir1 12 Posted December 19, 2011 Share Posted December 19, 2011 Hello! I have recently purchased one credit pack for AES 2.14. I received the PayPal confirmation, yet when I checked, no serials. Hours later, still no serials. What happened? Any response would be greatly appreciated. Thank you. PS - No Confirmation In Account Purchases Either, Not Showing THANKS! Link to comment Share on other sites More sharing options...
Root Admin A. Muegge 57 Posted December 19, 2011 Root Admin Share Posted December 19, 2011 Hi, possible to send me the payment confirmation (PayPal) or our shop confirmation to support@aerosoft.com. I will check the order process too. Link to comment Share on other sites More sharing options...
DMacAir1 12 Posted December 20, 2011 Author Share Posted December 20, 2011 Hi, possible to send me the payment confirmation (PayPal) or our shop confirmation to support@aerosoft.com. I will check the order process too. I sent it. Thank You very much. Again, a day later and still no sign. Link to comment Share on other sites More sharing options...
iosif 0 Posted January 1, 2012 Share Posted January 1, 2012 Hi, i have one big problem...all my credits was lost. and now i have do a reinstall in my fsx...what can we do for tha? it's 30 credits! Link to comment Share on other sites More sharing options...
Matt_Smith 1116 Posted January 1, 2012 Share Posted January 1, 2012 Hi, i have one big problem...all my credits was lost. and now i have do a reinstall in my fsx...what can we do for tha? it's 30 credits! If you purchased the credits from the Aerosoft online store you will be able to log into your account there and view previous made orders and get your serials. Link to comment Share on other sites More sharing options...
iosif 0 Posted January 2, 2012 Share Posted January 2, 2012 If you purchased the credits from the Aerosoft online store you will be able to log into your account there and view previous made orders and get your serials. I have buy the credits from simMarket! is possible to add the same credit? Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted January 2, 2012 Developer Share Posted January 2, 2012 I have buy the credits from simMarket! is possible to add the same credit? When you don't reinstall the Windows too, just install AES, the credits are then already entered. You Serials you can also find in simmarkt order history of your account. Link to comment Share on other sites More sharing options...
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