Medic89 12 Posted August 7, 2023 Share Posted August 7, 2023 My App doesn't load charts anymore (loading circle doesn't dissapear), when I try to login to NDP charts web app, it says just "Error". Please login to display this image. Link to comment Share on other sites More sharing options...
MaxK1000 1 Posted August 7, 2023 Share Posted August 7, 2023 Same issue here. Link to comment Share on other sites More sharing options...
FraHu129 0 Posted August 7, 2023 Share Posted August 7, 2023 I receive the same error message Link to comment Share on other sites More sharing options...
AggeV 0 Posted August 7, 2023 Share Posted August 7, 2023 No airports are loading, newly purchased subscription. I have been letting it load for 30 mins but still nothing. Link to comment Share on other sites More sharing options...
carlanthony24 9 Posted August 7, 2023 Share Posted August 7, 2023 Nothing on the web base version either Link to comment Share on other sites More sharing options...
Administrator Tom 392 Posted August 7, 2023 Administrator Share Posted August 7, 2023 Hey all, sorry for the inconvenience. Our IT team is looking into this, and I'll let you know once it's resolved. 1 Link to comment Share on other sites More sharing options...
axqrew 0 Posted August 7, 2023 Share Posted August 7, 2023 Hi! Are charts down for anyone else? I've checked my iPad, and web client. When I try to load the app/webpage, it simply just says "Error". Please login to display this image. Thanks! Link to comment Share on other sites More sharing options...
riskas123 263 Posted August 7, 2023 Share Posted August 7, 2023 Is anyone else having issues with NDP charts? I figured it must be wither account or server related since I've tried loading up the charts on both the website, the app and different browsers and devices, so I'm wondering if anyone else has had this problem, or if it's a global server problem. I've attached a screenshot of the error message, although it really doesn't say a whole lot. Please login to display this image. Link to comment Share on other sites More sharing options...
Administrator Tom 392 Posted August 7, 2023 Administrator Share Posted August 7, 2023 8 minutes ago, riskas123 said: Is anyone else having issues with NDP charts? I figured it must be wither account or server related since I've tried loading up the charts on both the website, the app and different browsers and devices, so I'm wondering if anyone else has had this problem, or if it's a global server problem. I've attached a screenshot of the error message, although it really doesn't say a whole lot. Please login to display this image. Hi, I've merged your thread with the other thread - We're currently investigating this issue and will provide an update once the issue has been resolved. 1 Link to comment Share on other sites More sharing options...
riskas123 263 Posted August 8, 2023 Share Posted August 8, 2023 To the other people in the topic with the same problem: I have the charts back now, at least in the web-app! Link to comment Share on other sites More sharing options...
Administrator Tom 392 Posted August 8, 2023 Administrator Share Posted August 8, 2023 The issue should now indeed be resolved. Thanks for your patience, all! Please let us know if any of you still have access issues. 1 Link to comment Share on other sites More sharing options...
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