Cees Donker 0 Posted August 7, 2023 Share Posted August 7, 2023 I have sent an e-mail regarding this issue, I placed a support ticket, all to no avail. What must I do to get the update files mentioned in another thread? Cees Donker Link to comment Share on other sites More sharing options...
Cees Donker 0 Posted August 7, 2023 Author Share Posted August 7, 2023 To top this: I got an e-mail today, after three weeks, only to get an answer concerning THE F-16! IT'S ABOUT THE F-14!!!! I must say: the support desk could use some better persons more qualified for this job! Cees Link to comment Share on other sites More sharing options...
Cees Donker 0 Posted August 7, 2023 Author Share Posted August 7, 2023 And now no one reacts to this thread: it's like reading a novel by Kafka! Cees Link to comment Share on other sites More sharing options...
Administrator Tom 392 Posted August 8, 2023 Administrator Share Posted August 8, 2023 Hi @Cees Donker The forum does not guarantee a response as while it's an official forum, the posts are mostly by community members, we can only guarantee responses via tickets. I can indeed see your ticket from yesterday accidentally referred to the F-16, and I have escalated the ticket to see if we have an updated link for the patch. In terms of your ticket from 3 weeks ago, I took a quick look, and it looks like this ticket was automatically closed by the system as it wasn't created via our online forum - You should have received an automated email about this when you emailed in the request. Link to comment Share on other sites More sharing options...
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