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Unable to connect cockpit master CDU 737

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Hello I am running virtual machine (Parallels desktop Windows 10 on the latest MacOS)

when I plug in the CDU I am able to assign this USB to Windows rather than Mac. i also see it under the “USB devices”. However when I run the cockpit master software (both versions) it doesn’t offer any functionality at all.
On the main page it says “Connected” but nothing else regardless of X-Plane running or not”

On the TEST page nothing works 

On the FIRMWARE update page I am able to get as far as starting the process (after “init+5” procedure) however it gets stuck at “getting firmware information from the device”


I have the feeling that the problem likes within USB connectivity/drivers but I am unable to solve ANYTHING 


Any help will be greatly appreciated, thank you 

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