SimstarterNG P3D Re-install

[tesza 0]

Hi I had the latest version installed and have unistalled.

When I try and re-install the installer does not accept my email address and or the registration code.

 

I downloaded again from my account V2.4.1.52 entered my email address and then the serial but get rejected each time?

I have attached recent logs.

 

The reason for uninstalling was the aircraft livery editor stopped working.

 

Regards Terry

SIMstarter NG.log

[Capt. PERO 398]

Hi Terry,

 

thanks for your question and attaching the log:

I found that the installation was running perfect at 2/03/2022 3:52:53 so installation must have been running fine.

#################################################################################################################################
2/03/2022 3:52:53 PM START     PROGRAM             SIMstarter NG P3D - Started.
#################################################################################################################################
2/03/2022 3:52:53 PM INFO      PROGRAM             Version: v2.4.1 (rev. 52)
2/03/2022 3:52:53 PM INFO      PROGRAM             RunAsAdministrator: True
2/03/2022 3:52:53 PM INFO      PROGRAM             Computername: TFH-PC-TOWER
2/03/2022 3:52:53 PM INFO      PROGRAM             Operating System: Windows 10 Enterprise (64bit)
2/03/2022 3:52:53 PM INFO      PROGRAM             Installed Path: C:\aerosoft\SIMstarter NG P3D\

 

After that, SIMstarter complains, that files are missing for any reason:

#################################################################################################################################
2/03/2022 4:30:47 PM START     PROGRAM             SIMstarter NG P3D - Started.
#################################################################################################################################
2/03/2022 4:30:47 PM INFO      PROGRAM             Version: v2.4.1 (rev. 52)
2/03/2022 4:30:47 PM INFO      PROGRAM             RunAsAdministrator: True
2/03/2022 4:30:47 PM INFO      PROGRAM             Computername: TFH-PC-TOWER
2/03/2022 4:30:47 PM INFO      PROGRAM             Operating System: Windows 10 Enterprise (64bit)
2/03/2022 4:30:47 PM INFO      PROGRAM             Installed Path: C:\aerosoft\SIMstarter NG P3D\
---------------------------------------------------------------------------------------------------------------------------------
2/03/2022 4:30:47 PM FAIL      PROGRAM             CRITICAL ERROR: Important file(s) or folder(s) not found:
2/03/2022 4:30:47 PM FAIL      PROGRAM             < C:\aerosoft\SIMstarter NG P3D\languages\english.lang >
2/03/2022 4:30:47 PM FAIL      PROGRAM             < C:\aerosoft\SIMstarter NG P3D\languages\deutsch.lang >
2/03/2022 4:30:47 PM FAIL      PROGRAM             < C:\aerosoft\SIMstarter NG P3D\makeRwys\MakeRwys.exe >
2/03/2022 4:30:47 PM FAIL      PROGRAM             < C:\aerosoft\SIMstarter NG P3D\scheme\GoogleEarthSceneryDefinition.xml >
2/03/2022 4:30:47 PM FAIL      PROGRAM             < C:\aerosoft\SIMstarter NG P3D\scheme\simCfgAutoUpdate.cfg >
2/03/2022 4:30:47 PM FAIL      PROGRAM             < C:\aerosoft\SIMstarter NG P3D\scheme\SIMstarter NG Settings.xml >
2/03/2022 4:30:47 PM FAIL      PROGRAM             < C:\aerosoft\SIMstarter NG P3D\scheme\GoogleEarthDefaultExcludes.cfg >
2/03/2022 4:30:47 PM FAIL      PROGRAM             < C:\aerosoft\SIMstarter NG P3D\up2date\up2date.exe >
2/03/2022 4:30:47 PM FAIL      PROGRAM             < C:\aerosoft\SIMstarter NG P3D\FSUIPCClient.xml >
2/03/2022 4:30:47 PM FAIL      PROGRAM             < C:\aerosoft\SIMstarter NG P3D\\manual\manual_DE.pdf >
2/03/2022 4:30:47 PM FAIL      PROGRAM             < C:\aerosoft\SIMstarter NG P3D\\manual\manual_EN.pdf >
2/03/2022 4:30:47 PM FAIL      PROGRAM             < C:\aerosoft\SIMstarter NG P3D\splashScreens\ >

 

 

Can you pls post a picture from the dialog that rejects the serial? Please blur personal data and serials.

[tesza 0]

Hi.

Attached  install dialog as requested.

 

The version is the same as the version available to me on my Aerosoft account.

I do not have an anti virus only Malwarebytes and 

Please login to display this image.

[Capt. PERO 398]

This is an issue related to the installer.

Please double check that you took all letters of the serial and have no "empty" character at the end or beginning of the email nor serial.

[Capt. PERO 398]

Looks like this is fixed?!