Arkaitz2 0 Posted June 12 I forgot I even had an account on here, I have purchased Zusi 3 -Aerosoft edition from Just Trains. How do I get the Zigler-Tools? Share this post Link to post Share on other sites
Marius Ellenbürger 19 Posted June 12 Hi, Thank you for the request. The developer provides the tools. We gladly forward your request to him. Just send us an eMail incl. proof of purchase (order confirmation mail for example) to info@aerosoft.com Best regards, Marius Share this post Link to post Share on other sites
Arkaitz2 0 Posted June 12 3 minutes ago, Marius Ellenbürger said: Hi, Thank you for the request. The developer provides the tools. We gladly forward your request to him. Just send us an eMail incl. proof of purchase (order confirmation mail for example) to info@aerosoft.com Best regards, Marius I just posted a Ticket in support. It turned out that I needed to create another account on there. I gave them the Order Number and the Steam key. I hope that does it. I am already familiar with the Developer and His tools. I have the Trainz Version, but NOT the proper ones for Zusi. Share this post Link to post Share on other sites
Marius Ellenbürger 19 Posted June 12 Possible to add the order confirmation mail? I am not sure if the Steam key is enough for the developer. Share this post Link to post Share on other sites
Arkaitz2 0 Posted June 12 3 hours ago, Marius Ellenbürger said: Possible to add the order confirmation mail? I am not sure if the Steam key is enough for the developer. Ah HA. I will now send that confirmation email to the address you gave me above. Share this post Link to post Share on other sites
Arkaitz2 0 Posted June 13 seems to have gone all quiet on this front. I regret purchasing this. Share this post Link to post Share on other sites
Marius Ellenbürger 19 Posted June 15 As mentioned the developer is responsible for this. I am sure he will send you the tools soon! Share this post Link to post Share on other sites
Arkaitz2 0 Posted June 15 Yes. I just realised it was the weekend. Its easy to loose track, when self-Isolating. Share this post Link to post Share on other sites
Marius Ellenbürger 19 Posted June 15 Your request has been submitted to the developer. Usually you should receive the requested tools within 24h. Share this post Link to post Share on other sites
Marius Ellenbürger 19 Posted June 17 The developer just confirmed that he send everything out. 1 Share this post Link to post Share on other sites
Marius Ellenbürger 19 Posted June 17 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. 1 Share this post Link to post Share on other sites
