chrisj2110 0 Posted June 12, 2020 Share Posted June 12, 2020 I forgot I even had an account on here, I have purchased Zusi 3 -Aerosoft edition from Just Trains. How do I get the Zigler-Tools? Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted June 12, 2020 Administrator Share Posted June 12, 2020 Hi, Thank you for the request. The developer provides the tools. We gladly forward your request to him. Just send us an eMail incl. proof of purchase (order confirmation mail for example) to info@aerosoft.com Best regards, Marius Link to comment Share on other sites More sharing options...
chrisj2110 0 Posted June 12, 2020 Author Share Posted June 12, 2020 3 minutes ago, Marius Ellenbürger said: Hi, Thank you for the request. The developer provides the tools. We gladly forward your request to him. Just send us an eMail incl. proof of purchase (order confirmation mail for example) to info@aerosoft.com Best regards, Marius I just posted a Ticket in support. It turned out that I needed to create another account on there. I gave them the Order Number and the Steam key. I hope that does it. I am already familiar with the Developer and His tools. I have the Trainz Version, but NOT the proper ones for Zusi. Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted June 12, 2020 Administrator Share Posted June 12, 2020 Possible to add the order confirmation mail? I am not sure if the Steam key is enough for the developer. Link to comment Share on other sites More sharing options...
chrisj2110 0 Posted June 12, 2020 Author Share Posted June 12, 2020 3 hours ago, Marius Ellenbürger said: Possible to add the order confirmation mail? I am not sure if the Steam key is enough for the developer. Ah HA. I will now send that confirmation email to the address you gave me above. Link to comment Share on other sites More sharing options...
chrisj2110 0 Posted June 12, 2020 Author Share Posted June 12, 2020 It has been sent. Link to comment Share on other sites More sharing options...
chrisj2110 0 Posted June 13, 2020 Author Share Posted June 13, 2020 seems to have gone all quiet on this front. I regret purchasing this. Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted June 15, 2020 Administrator Share Posted June 15, 2020 As mentioned the developer is responsible for this. I am sure he will send you the tools soon! Link to comment Share on other sites More sharing options...
chrisj2110 0 Posted June 15, 2020 Author Share Posted June 15, 2020 Yes. I just realised it was the weekend. Its easy to loose track, when self-Isolating. Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted June 15, 2020 Administrator Share Posted June 15, 2020 Your request has been submitted to the developer. Usually you should receive the requested tools within 24h. Link to comment Share on other sites More sharing options...
chrisj2110 0 Posted June 16, 2020 Author Share Posted June 16, 2020 Thanks. That's good. Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted June 17, 2020 Administrator Share Posted June 17, 2020 The developer just confirmed that he send everything out. Link to comment Share on other sites More sharing options...
Administrator Marius Ellenbürger 194 Posted June 17, 2020 Administrator Share Posted June 17, 2020 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.